Reviews for Subway in Newmarket, ON
The 2 customer service reps were amazing and extremely helpful. Will go back
Me and my father went to this location for dinner on a Saturday evening and worker was there on his phone the whole time our... presence was not acknowledged in the slightest and worker was also standing there and scratching himself. Needless to say wewill not be coming back Read more
Ahaha i came to give a bad review, and seeing this place has 3.9 stars is not surprising, but it's still too high. To the "lady"... who works here, owns here, or whatever the case may be, it's not what you say, but how you say it. There are tons of Subwayrestaurants, so I have no reason to come back here since your location isn't important. I had a bad experience here, and I wentacross the street to Tim Hortons -where very kind workers who are the true epitome of what values Canadians hold dear. So lessonfor you is, "IT'S NOT WHAT YOU SAY, IT'S HOW YOU SAY IT". Fix your face lady, it screams bad, jealous energy. Read more
I don?t know the servers name but the young guy working tonight was amazing and super professional! The store was super busy and... he was polite and apologetic for the delay( it wasn?t his fault, he was the only one working!). Great experience and I wouldreturn to this store specifically! Read more
This has to be the best Subway restaurant I've ever been to in Canada! Tristan was so welcoming, and accommodating towards us.... When he heard the sub was for a vegetarian, he washed the knife and made sure his gloves were changed. He deserves all therecognition because of this small gesture. I go to restaurants, telling them the food is for a vegetarian and they don't botherto wipe the knife when cutting the sandwiches or wraps. I will definitely return to this Subway in Newmarket! Happy Thanksgivingto you, Tristan! Oh, yes the meal was as filling and enjoyable as it could ever be! So much love and care was put into it!???????? Read more
Ordered from Skip where my order was sent incorrectly from the restaurant. I received a Pepsi rather than the Diet Pepsi I... ordered. And my order has cheese on it which I requested no cheese. (Can?t eat it.) I got my order refunded and ordered againbut called the restaurant to ask them to please pay attention to the order details. The restaurant calls me back and yells atme. Literally, yelled at me. He was telling me I input the order incorrectly. (I?ve attached a screenshot of my order - pleasenote it says no cheese and a Diet Pepsi). I told him that skip confirmed that I entered the order correctly (hence the fullrefund) and perhaps they should check their system or call in to Skip as their might be a technical issue. He again yells at meagain, screaming that?s it?s my fault and I?m wrong. I?m telling him I can send him a screen shot of what I have on my end butthen he hangs up on me. Wow. Just wow. Their customer service is horrendous. Now do I eat the new (corrected) salad they sentor do I run the risk of them having spit in it? After the way he spoke to me, I?m a bit worried. He had rage. Buddy. Iunderstand you might be busy or having a bad day but to deliver such rage to a customer is unacceptable. Read more
Went here at 9:30 pm to order a salad. The lady working in there was SUPER super nice.... and guess what she did! She asked me... if I wanted to put cucumbers on TOP of the 2 scoops of tuna on the salad so the tuna doesn't stick to the lid. I thought REALLY- that would be freakin' nice, NOBODY and I mean nobody in any Subway I've visited in the last FIVE years has EVER done this,not one! It even looks artistic! Now THAT'S good trend-setting. So fantastic. Highly recommend. Read more
Very friendly staff, would go out of my way to go to this location