Reviews for Chick-fil-A in Newport, KY
Waited in the drive through for 30 minutes and just before we order they switch to lunch and refuse to serve breakfast. It's... ridiculous that it took a long as it did to get through the drive through, should have gone to McDonald's. Update: We spoke tothe manager once we finally received our food after waiting 50 minutes in the drive through and he apologized and said he wouldrefund our money but never did. Read more
Busy drive thru, but we got through pretty quick. Loved the grilled spicy chicken deluxe sandwich. Previously not much of a fan... of chick fil a sandwiches except for their waffle fries & sauce Read more
Chick-fil-A sets the bar high when it comes to drive thrus. Not only are they the fastest but also the most accurate. I have... eaten here a couple times a month for years and never have I ever had an issue with my order. The food is great too! Keep up thegood work! Read more
Got the spicy deluxe sandwich with pepper jack, waffle fries and an unsweetened tea. The sandwich was overpowered with the... spiciness , which totally covered up the taste of the chicken. I don't know if it was the spices on the chicken or if it was thecheese. All I know is it doesn't work for me. I want a balance, not just hot. My taters were good. Same with the ice tea - itwas fresh and lite flavored. Will get plain chicken next time. Read more
You won't find a better tasting fast food restaurant or friendlier customer service than at a Chick-fil-A. This location is no... different. Food was delicious & customer service was top notch. If you're passing through or live in the area stop in & treatyourself. You won't regret it! Read more
This one is usually pretty decent. Today, however, it looks as though someone pre chewed my hash rounds for me and they were... mostly cold. Read more
While the food order was correct and tasted good, our experience was bad because the restaurant was filthy. Dirty doors upon... entry (even had a bullet hole in door), multiple dirty tables and dirty walls and floors. Managers were sitting at tables doingcomputer work and not taking care of customers waiting. Not the typical Chick-fil-A experience I am used to. Read more
Waited in line exceptionally long, paid for food and was then told that the ice cream isn?t ready and I won?t be getting the... milkshake I already had paid for. No offer to return my money, was just given a coupon for a free brownie for the?inconvenience? I won?t be back to this location. Read more