Reviews for Panera Bread in Newport, KY
Went here for lunch because I had a gift card. That was a mistake. Front cashier woman (in sunglasses and hat) was incredibly... rude, acted extremely inconvenienced at me ordering food. Talked in curt monotone like I was actively boring her. I told her Ihad a gift card and she just stared at me until saying 'swipe it' like I was the biggest idiot in the world for not knowing theydon't manually type in gift cards. Food quality was sad but that's nothing new. Fiance got food poisoning from the salad, hesaid the lettuce looked suspicious but figured it was most likely okay. $36 for 2 you pick two and food poisoning. Read more
Lady at the front cashier spot was very unwelcoming. I understand not wanting to work, especially in the food industry, but they... were very rude to my boyfriend and I when we were ordering. I have talked to multiple friends of mine in the Newport area, andthey had the exact same experiences with this person. Read more
Stopped in to get a drink while shopping in the area. To my dismay, there was what had to have been days and days worth of black... mold build-up crusted all around the nozzles of the tea and juice dispensers. This prevented me from getting the drink I camefor since A) it's disgusting, and B) I'm allergic to mold. So, I informed the manager and all she said was 'Yeah, we need toclean that.' in a completely uninterested, unapologetic way. No attempt to right the problem or anything. Meanwhile, there wereat least 4 employees that I could see, plus her, that were standing around doing nothing because there were no other customers.The dining room also looked dirty. This is my local Panera and I had been thinking of buying their new Beverage Club membership.But that's out. Guess I should've got the hint last time I was here a couple months ago. That time, the girl at the drive thruwindow refused to give me extra pepper for my soup. Like, what? Just lazy. I get you probably don't get paid that great, buthave some sort of pride in your work and self. Read more
Waited 10 minutes to have my order taken even though there was only one person ahead of me because the cashier was the same... person putting together several large orders. Like 6 people in the back, including the manager, see how long the line is gettingbut no one comes up to help. Finally get to order only for her to tell me that they are out of bagels (at 9:30am?!). Ok.. so Iorder the chipotle chicken egg and avocado wrap. Food is done, get to the 3rd bite and the chicken is still cold. Gross. Onlyone tiny piece of avocado in the entire wrap. This location definitely needs to improve. Read more
Haven?t been to Panera in years since the last time was so terrible. Decided to stop because there was no other coffee shops... nearby. Ordered an iced coffee with cream and it LITERALLY tasted like cigarette water, and I don?t even think there was anycoffee in it?? Like how??? I got a bagel WITH cream cheese and got a crusty bagel in a bag with no cream cheese. Wont EVER havePanera again. How hard is it to prepare two of the most basic items????? I should?ve stayed away. Read more
I paid $11 for this? enough said. I?ve been historically disappointed with Panera breads portions relative to price. Not sure... why I came back after so long. Read more
We always love coming to this panera bread. Their drive thru is usually quick, and they have great food. I only give a 4 star... because they don't have many gluten free options, and they are always insanely busy inside (no tables). But the busyness meansthey are popular here. Read more
I usually don't stray from my usual menu items, but I live their French Onion soup, and the breakfast sandwiches. Staff is not... overly friendly, but I haven't had many errors in my orders. Read more