Reviews for Burger King in Newport News, VA
Will share this bad experience on the Burger King survey site. If you order a sandwich, especially at the counter, don't turn... your back. At $6 for a friggin Whopper, you'd think it would still be warm when you get to your car...but, no! Read more
Passed through this area with a group of friends and stopped here for a bite to eat. Burgers were hot as they should be, fries... were salted to perfection, and the fountain was even great! Looks like this place was recently redone, and overall it looksgreat. Seems to be kept up well, and the staff seemed to do an excellent job based on what I saw. Read more
I was told I was not allowed back in restaurant because, even though I had my receipt they replaced order after they messed up.... Food was cold soggy and fries tasted like old grease made me sick sorry location. I don't eat burger king and after thatexperience never again. I literally got the 7 dollar southwest burger and 2 kids meals that was horrible bunch of sorry workers. Read more
We were greeted as soon as we walked in. The gentleman who I?m assuming was manager was very helpful. The place was very CLEAN... and quiet. All employees were personable and seemed as though they like their job. Read more
Very nice stuff ?? Clean ?? Food is good ?? no mistakes in order French Fries is thick cut and hot ?? You get your order very... fast ?? Read more
Placed my order at the drive thru. When I went to the window to pay a different associate repeated my order to me but... incorrectly. When I repeated my correct order to her and she told the kitchen what it was supposed to be, I was told to driveback around the building and place my order again. Riiiiiight, because the first associate wasn?t paying attention when I placedmy order. Great way to keep customers, Burger King. Yeah, I won?t be returning to this franchise. Read more
Charging 39 cents for lettuce on a burger, it should be a good sized piece at least over hanging the burger and bun. On all 4... double cheeseburgers, the piece of lettuce was smaller than the burgers. And 39 cents for tomatoes, at least give 2 slices. Imiss the old days when the burgers came fresh off the broiler and were hot enough to melt the cheese and were juicy. I had tonuke each burger as I ate them, and I love only 2 minutes away. Read more
I was first given the wrong order. The server tried to tell me I had ordered what she was trying to give me. She finally got my... order. Had to ask for my coffee. Ordered large she said I ordered medium and that her manager heard me say medium. I had to askfor my cookies that were ordered with original order. The server needs some customer service lessons. She was argumentive notwanting to hear what I said. Also the coffee was not very hot. This is the location I use when I am in the area and never hadproblems before. Read more