Reviews for Dino's Pizza Shop in Newport News, VA

So I used to take my mom hear quite a bit before she passed ..she loved their lasagna and cheesecake..So tonight I took my... Granddaughters and their mom there for dinner ..So 3 of us,wanted pizza and one of my Granddaughters wanted spaghetti ..so Iordered a large pizza and a kids spaghetti and two small ceaser salads ..the salads were iceberg lettuce tomatoes cucumber, andCheese with ceaser dressing ..basically a side salad with cheese..We ordered a half a combo pizza and half ham and greenpeppers..When they brought the pizza it was half combo and half ham and pineapple. And no there's no chance I said pineapplecause my granddaughter can't stand it.. So after my one granddaughter had to eat by herself and over an hour and 15 minuteswaiting to get pizza ..I asked to speak with a manager ..I'm 58 years old and have managed food service before..so the young mancame over I'd say 23 to 24 at the oldest and I explained to him what had happened and and explained my granddaughter was verytired and was sleepy ..she's 6 and it was about her bedtime by the time we got the pizza..so he told me it takes time to cookit.well no kidding..so I politely ignored that statement and then we asked if they could cut a slice in half for mygranddaughter cause slices are big. So he tells me they already took last pizza cutter back to kitchen to b cleaned that theywere about to close I had to bite my tongue .. so still being polite I asked if there was something you can do like a discountor something for our time waiting so he says ok..bill was 59 bucks...they said they would give me a 4 dollar discount ..and thenI was like really ..they gave me 8 off...personally I would have probably compted customer the whole meal but at the very leastI would hav given half off the ticket..I did tip the waiter not his fault for the management's bad customer service..pizza wasgood..but that's terrible customer service and as much as I like Dinos ...that will be the last purchase I make t Read more

I've been a Dino's customer for approximately 25 year's. I love the food, atmosphere, and customer service. Steve and his family... always make me feel welcome and ensure I have a great dining experience! Read more

We ordered their special pizza with a crispy crust and it was great. When you go get the large one so you have some left over... to take home for the next day. Read more

By far the best pizza I?ve had in town, my favorite is the margherita. The tomato sauce is the best I?ve ever had. Staff is... always very friendly. Read more

They have very nice and juicy pizzas I love the cheese steak sub and I am a big fan of the meaty spaghetti nice place to take... your family or love one they have a A+ from me Read more

Went twice. Both times they brought the pizza and had to wait for them to bring plates while the pizza sat there. Had to go up... and ask for our condiments. Pizza better than chain but have had more enjoyable locally. Don't understand the poor service. Tried it again in September and everything was great. Service was flawless. Food delicious. Read more

I've been going here since I was 16 years old, had my b-day party here. Now I'm bringing my granddaughter her now 5. Best pizza,... good family atmosphere, great take out Read more

I haven?t been here since I was in high school. I?m 64 now. I won?t go back again. Maybe they are known for pizza and subs. But... not lasagna. Was absolutely terrible. After each bite, I keep feeling sick. Like I wanted to throw up. I finally got throughhalf and had to stop. Took it home. Warmed it up, hoping maybe a fluke yesterday. Today, first bite and I felt sick. The tasteis terrible. Threw it out. Paid 13 something for a lasagna that was just a size of a salad bowl. Not even filled up to the rim.I say maybe a half an inch high. Looked more like a casserole. Not worth the price. Go to Sal of victor in Williamsburg. Learntheir recipe. Taste great and size is good at Sal?s. I eat all their lasagna in one sitting. The salad, was a good portion, butthe onions were so hot, I had to remove most of them. I normally will eat all the onions. I love onions. It looked like whiteonions, unless I?m wrong. But white onions get old, they get hot. My husband was happy with his pizza. The med size was a greatsize and he ordered extra pepperoni and mushrooms. First time he actually got lots of pepperoni and mushrooms. Most place don?tgive you really extra. To me the mushrooms tasted rubbery, but he loved his pizza. Brought home a meatball sub for my son. Hesaid it tasted about the same as Harris tetter. So to save the four or five dollars difference, I just get Harris tetter subs.Was totally disappointed. I won?t go back again. It?s a very popular place. Lots of people were there. Full house. But it justnot for me. Advise is to taste your lasagna and see what you can do to improve it. Picture Before throwing it out. Afterthrowing it out. What a waste of money.. Read more