Reviews for Domino's Pizza in Newport News, VA
It was ok. I was trying to put an online order in and I tried to put my credit card in and my zip code wouldn't go in correctly.... It wasn't going in online. I had to call the bank to see why it wasn't going in. Pizza and sub were good. But I don't like tohaving problems putting orders online and not going thru. Read more
Worst experience ever and horrible customer service. They made us pizza and it had a fat wad of hair in it. We had 2 pizzas. One... was fine. The other was not. Pics below. Only asked for a refund for the hairy pizza but manager refunded both. Will neverreturn. Read more
Always had good service from this location. But right now almost 2 hrs and still have not got my delivery. Called got a apology... said we are busy. Unacceptable. Will pick up next time. Read more
Very fast to make the food, it's the delivering part that they are terrible at. I have ordered twice from them and both times I... had to cancel due to being over an hour. Who knows how long it would have been if I had waited. I will not be ordering from themagain. Read more
Ordered my pizza 3hrs ago tried to call and ask if I was going to still get my pizza and the number on the app and online is not... working. Literally the worst dominos in the area. I could have went to the store and bought the ingredients went home and mademy own pizza in the amount of time it took to get my pizza I ordered from here. 0 out of 10 would never recommend. Read more
Throughout the years that I have lived here I have always ordered from this particular Dominos Pizza and it has never failed to... provide excellent customer service and great food for the price. Today I decided to put in an order with them for lunch andthey had a 50% off one pizza coupon so I got a small pepperoni and a chicken alfredo pasta. Laura the store manager made surethat my order was perfect and everything tasted amazing. Would definitely recommend this location to those who enjoy the greattaste of Dominos Pizza and all those coupons and promotions do help with the rising cost of eating out. Read more
I will never be ordering from this Domino?s ever again. I placed my order well over 45 minutes ago and still will not be getting... my food. After 15 minutes, I checked on my order?s status. It said my order had been canceled and to call the store. I calledthe store, and immediately got put on hold. After waiting a couple minutes on hold, I heard someone pick up the phone, and whenI went to talk they hung up on me. I have no idea why they canceled my order. I?m not sure what happened because after I waitedpatiently, I got hung up on? Not a happy camper. Read more
An order was placed and fulfilled in average time. The pizza and desert then sat there for 1 hour, seen on the tracker. This is... unacceptable. After being called and placed on hold three different times, finally we decided to cancel the order and demand arefund. Do not recommend this establishment. What a shame! Read more