Reviews for Smokey Bones Lansing in Newport News, VA
A great Monday night. The food was great so many wing choices. Our waitress was super friendly and made sure we had all we... needed. Thank you Nicole we’ll be back again. ???? Read more
Dined in today with a party of about a dozen and this was one of the worst experiences I've had with any restaurant. It was... still early in the day, so the restaurant was not packed yet; however, the restaurant was light on cooking staff (only had oneactive cook) so some of the food came out disgusting, cold, and rushed. We received plasticware to eat and cut with as opposedto silverware, after about twenty minutes of placing an order for hamburgers the waitress came back and advised they were out ofburgers. The manager, "Shawn," was condescending, facetious, unprofessional, and all around subpar as our issues weren'taddressed or dealt with so much as they were disparaged and disregarded. The waitress, Kyla, was the best part of the experiencewhich is why I'm giving two stars instead of one. Despite what she had to work with she gave us one hundred percent of her andthat was very appreciated. We will not be going back here. Read more
Our server Byron the was absolutely incredible. Super friendly and really attentive. I got the steak surf and turf with mashed... potatoes and mac and cheese and it was delicious.Their new management has really stepped up and made the place worth going to! Read more
Ordered over the phone. Was told 30 min wait. I gave it 40. When I got there they had know idea who I was or what my order was.... Ended up having to wait another 20. At first they said we'll maybe someone else took my order, before admitting that it wasnever even made. The front hostess was just as lost. Beautiful place, good food, service- not so much. And although it says theydo curbside delivery, when I pulled in and called, they quickly let me know they did not had to get my baby out in the cold.Disappointed. Read more
It was a great meal. The wings are definitely not tiny, and everything had an excellent flavor. Clean, good looking restaurant... with excellent service. I thoroughly enjoyed the experience. Read more
Service was AHMAZING!!! The food was banging. Loving the brownsugar ribs???? Gettin half rack next trip. Promised the waitress a... Caramel brownie turtle cheesecake???? Read more
Stopped in about 7pm for a mixed drink and am totally not disappointed! Amanda was our bartender, and was very knowledgeable of... the drink menu. I explained to her what I was looking for, and she threw out suggestions. I went with her first suggestion, theShipwreck, and it was AMAZING. We also ordered cornbread and a steak, which both of those were so good! 10/10 recommend stoppingby, hopefully you get lucky and have Amanda as your bartender! Read more
Wonderful experiences two times in a row! Thank you Javon & Tiffany. I appreciate you two and all of your efforts to make my... dining experiences PERFECT. Since Javon has taken over this place is LITERALLY a thousand times better. My food presentation isMUCH better than before. Even the women’s bathroom is clean now! I went there twice (previously) for lunch and the bathroomwas FILTHY. They hadn’t even been open for an hour yet. So it was obvious that the closing staff elected to NOT clean thebathroom before closing.I had given up on this location but one day decided to give it another chance. I’m so happy that Idid. Keep up the EXCELLENT WORK AND SERVICE! Read more