Reviews for Starbucks in Newport News, VA
I have never been to a "bad" Starbucks. Of all the troubles in our world. The day to day grind. I can have confidence in... ordering at ay Starbucks. While pricier than my normal coffee. That can be overlooked for the customer service! Thank you! Forthe hard work and dedication your staff provided. Read more
The phone number doesn?t work I?ve tried to call them like 4 times they never answer. Last time I went they didn?t even fill my... cup all the way. And when I asked her if the drink was made already because I forgot to say oat milk she glared at me. But sinceshe already made it I wasn?t going to make her make another drink. Over all she was just rude. She had curly hair and it waslong. She was panicking clearly but it was steady. It wasn?t a long line or anything. She was just carelessly making drinks Read more
I just wanted to give a huge shout out to the barista named Whitney! This girl is the hardest worker I?ve seen in a LONG time!... There was a long line in front of me when I parked my cart to get some coffee, but the customers were checked out so fast andbefore I knew it it was my turn already! She was the only one behind the counter and she worked quickly. She was kind,professional, and gave me a great suggestion on what drink to choose for energy. I let her supervisor know what an outstandingworker she is and even another customer chimed in in agreement! I hope this Starbucks holds onto her and treats her well! 5-Stars Whitney! Nice job and thank you! Read more
Very unpleasant experience. Was visiting this location due to business trip. Everything that I purchased was reimbursed by my... company as long as I had a receipt to verify how much my expenses were on this trip. Unfortunately, I couldn?t be reimbursed forthe order that I purchased here because the front end worker neglected to even ask if I wanted my receipt. Which then promptedthe entire store front to not have a clue on how to savage a previous order to redeem a receipt for the order. Very frustratingand disappointed. Read more
10 out of 10 for sure. The newer girl who's really shy made my drink she was second guessing herself but she got it down it was... literally the best white chocolate mocha with Carmel ive ever had from there. 100% recommend!!! Read more
I was having a rough morning and these ladies were SO kind and helpful and it honestly turned my whole day around. The coffee... was great as usual, but the staff at this location were exceptionally friendly- I wish I had looked closer at their name tags tomention them by name! Read more
Ordered a drink four people who had been behind me got their drink before me. After the second person received their drink I... asked if mine was almost done and she said yes, working on it... the other two people received their drink and still didn?t getmine. I asked if mine was done and they couldn?t even remember what I ordered... meaning she didn?t take the cup and write downmy Passion lemonade!!! The target Starbucks is getting worse and worse!!! Read more
I personally have been going to Starbucks for years. It the one in target on Jefferson customer service is horrible I went this... morning and waited forever with one person ahead of me and the staff is rude they never once even said hello or I?ll be with youI?ve never experienced such poor service in a Starbucks Read more