Reviews for Taco Bell in Newport News, VA
I bought a 12 pack of soft tacos. They shorted me one. I went to call them they wouldn't answer the phone, tried to report it on... the website and it would not accept my phone number. They owe me a soft taco. I spent over $18.00 on that order just to getshorted. Read more
Ordered online and paid , went through drive through, but was told Door dash was more important. I was then told to leave the... drive through WITHOUT our food and to wait out front till door dash was caught up. What is the point of ordering ahead. Superdisappointed. Read more
Would give 0 stars if I could. Staff was not friendly, no eye contact and they didn't even speak to me when giving me my... food.Tacos were not edible. They were soaked, along with the wrapper and the shells were stuck to the wrapper. Ingredientsthat should be INSIDE the shell were all over the outside of the shell and packaging. Wait was horrible considering there was2 cars in front of me. This store has gone downhill BAD! Read more
They tell you to use the kiosk to order and pay with credit card. I order the Mexican pizza and pay then you tell me you don't... have it. ORDER something else. Should have asked for refund..Food nasty and so it staff. Customer service bad. Read more
I ordered two number 2s and changed them to beef with no tomatoes and two cheesy fiesta potatoes?. First the guy at the window... had to switch with another guy who claimed the last guy was ?really out of it? which okay fine not a problem.. but when I gothome I noticed they only gave me three chalupas instead of four and all of them had tomatoes and the cheesy fiesta potatoes onlyhad cheese and no sour cream then I tried to call the store three times to let them know and no one answered so I figured I?dpost it here maybe someone will see it Read more
Thank you for bringing back Mexican pizzas!!!!
I grab a bite to eat through the drive through once or twice a week for several months now, never been disappointed. Other... customers must feel the same way, the line always has quite a few waiting, happy to say even when the line looks like its aboutto wrap around the building the wait is always reasonable, typically 5 minutes & food is in hand. I've got to say, they'venever got my order wrong, I always order something off menu too. Fast, friendly & accurate staff! Read more
I came here yesterday with my friend and the man told me order on the kiosk and I made my order on the kiosk am my payment went... through I was wanting for my order and then I order my friend some food on the kiosk 4mins later they gave her food but In myhead I?m like where?s mines because I ordered hers before I ordered mines they was all in there looking crazy and I feel likesomebody tried to be funny and bumped my order off but bad customer service here!! Read more