Reviews for Dunkin' in Newton, MA
Toasted coconut donut & plain donut with butterscotch frosting, plus apple spice.. especially when they're warm. OMG
The stuff was indifferent to the Customer and more interested in equipment. As for the breakfast sandwich on a croissant, I... don't think I will ever buy it. Read more
I got a Dunkin Energy Punch which is essentially just a monster with blue raspberry flavoring. The lady had me repeat my order 3... separate times, was rude, didn't speak good English, then when I got my drink it wasn't mixed and full of ice! I understandthat employees are taught to put in alot of ice to offset the portions. But I literally watched them used 1/2 of the Monster andthrow it away, opting to give me ice instead. This isn't like a coffee where not adding much ice means you use moreingredients, thus impacting your bottom line. The energy drink is a one and done, it doesn't get reused again, so why not giveme the whole can. YOU sold me a drink that cost nearly $5, filled it with ice, didn't mix it, and when asked politely for youto mix it, I got attitude. I would give you 0 stars if I could. Avoid this place like the plague. Read more
As much as I've had fond memories of my early Dunkin' glory days in the early 80's (i.e. Boston Cream donut & baked CHOC Chip... cookies, respectively), I think Dunkin' is quite way behind the times & both of my recent beverage (i.e. Cocoa Mocha) & donutorders (i.e. Glazed CHOC donut instead of glazed CHOC stick earlier last month @ 49 River ST in Waltham) were really messed upwhich was very darn aggravating. Ditto for my Mocha lattes frequently splattering out @ the above latter location late lastmonth citing a lack of those cool insulated sleeves like @ Starbuck's. So, it's very unlikely that I'll ever return there againwhatsoever since I'd prefer to take my smart spending habits elsewhere (i.e. Starbuck's & Caffe Nero, respectively). Anyway,thanks for your kind attention to this matter. Beth Budner, Auburndale! Read more
The Employee Ashton gave me a great experience. I mean the mornings are always rough seeing that others in my community goes in... to grab a hit or cold coffee. But when it came to my order he made sure mines was dealt with care????. I REALLY APPRECIATE ITAshton THANKS TO YOU I ENJOY MY MEAL ???? AND COFFEE ?? !!!! Read more
This is my local DD and I don?t hate it usually. I typically go in the AM but I went around 7 last night and had a horrible... experience. I showed up and the only person working was on the phone complaining/using foul language describing a recentcustomer. Then I asked how she was and she just stared at me. I placed my order, which she recited back to me, incorrectly and Icorrected her. Then I got my sandwich and hot chocolate and left? both of them were not what I ordered and when I collected themand left she didn?t say a word and scoffed at me when I said have a good night. I had half a mind to lay into her about it butit literally wasn?t worth my time. This woman is incompetent and should be let go immediately. I will be reaching out tocorporate about her. Read more
There is 1 girl who is extremely friendly and makes all my drinks just how I like then. When she is not there the lines are long... and drinks are never good. She Keeps that Place Going Read more
Worst dunkin in the area. If you want your order to take forever, and be wrong, go here.