Reviews for Pita Gourmet in Niagara Falls, NY
Ordered from here through doordash. I ordered the chicken platter and paid extra for beef. I receive the order and the chicken... is missing. My partner ordered a chicken pita wrap and the wrap fell apart and some of the requested toppings was missing. Ireceived some credit from door dash but called the restaurant and spoke with someone claiming to be a manager. This "manager" istotally lacking empathy. She jumped right away to telling me to work with door dash. I told her I will work with door dash butwanted to talk to her because door dash didn't make the food and her employees did. Her tone and attitude told me she didn'tcare. I received no apology. No empathy at all. Again, door dash didn't make the food. They may be responsible for reimbursingme but they are not responsible for teaching pita gormet employees how to read English and they are also not responsible forhiring "managers" who exhibit the very basic trait of empathy. You need empathy as a manager especially when working with thepublic Read more
This location is the BEST in the Buffalo NY area. They have menu items you won't find at the other locations. Food is always... fresh and hot!! I suggest taking the drive to Niagara Falls to eat here. Read more
Large portions for the prices, food is really good. Dressing is amazing. Tzatziki has way to much garlic or whatever is super... strong tasting in the sauce. Like a sharp taste Read more
Very disappointed in pita lately. I went on Sunday and their fryers and grill were off so I left. Went again today and they... closed 30 minutes before 7pm, right after I called them and asked if their fryers were on this time to get the falafel and theytold me yes. This location used to be really good but with new staff it?s really gone downhill and have become very unfriendly. Read more
This place used to be palatable but it has gone downhill. They served overcooked falafel sand balls that were so burnt they... tasted like Texas BBQ and the pita pocket was torn in so many places I had to dump it out on a plate and use the pita likeIndian roti and pick up the vegetables and burnt falafel with it. The "wrap" is made with bread that is too thick yet too small.I don't think I'll eat here ever again. Read more
Good place for a quick bite and some options for vegetarian or vegans. I tend to avoid their salad dressings as they're high in... salt for my liking. Salad bar is kept tidy and clean and most importantly it tastes fresh - relatively healthy optionconsidering what's available in this food court. Staff are helpful and friendly too. Would recommend if you're stuck foroptions! Read more
I'm so sad that this place only has two locations and they are both too far from me! They make fresh food fast and accommodate... food allergies. They are reasonably priced and you can buy their sauces in large quantities. Iwill always eat here when I havea chance! Read more
Not pleased whatsoever with this location anymore. I payed $14+ for less than half of what I use to get. This is beyond... unacceptable, especially for a regular customer. From now on, if I want Pita gourmet, I'll drive a good 45+ minutes to go to theother one. Read more