Reviews for Sullivans Hot Dogs in Niagara Falls, NY
They went above and beyond when they had no reason to. My wife needed to eat before taking her meds and we showed up 20 minutes... before they opened. Staff there understood what we needed and as they could have sent us anywhere else for food that was open atthe time, they did not. They took my order and promptly made it. My wife loved the delicious food she got and I could not be anyhappier with the service we received. I did not get any names or I would be praising them personally. However I'm sure they knowwhom they are. Thank you girls so much. We will be returning tomorrow night for dinner with the family. You have created lifelong customers out of us. Read more
So I must say ABOVE AND BEYOND!!!! I needed to take my meds and I have not been home in 7 yrs seen that they were open for the... season and stopped . We were 20 min early to them opening and the staff took my order. Not saying that this should be habit butit was amazing that the staff was generous enoungh and severed me and gave me my taste of home and I took my meds and I was onmy way . Thank you so very much to reminding me of why Sullivan's yall are so very important to our community not only yourAMAZING FOOD BUT THE STAFF so I tip my hat to yall with the up most respect and politeness they have in a world full of anger .So thank you lady's yall truly made my day . Read more
I enjoyed a hotdog here and staff were friendly. Outdoor seating was simple yet it was covered from the blazing sun.
Great location but the food is less than mediocre. Buns were hard, cheese sauce for the fries was cold, and the chocolate milk... was warm. Also, the prices on their site are incorrect, they have gone way up. My family will not go back. Read more
What a MAGICAL place!!!!!!! i remember my first year up here and i was desperate for a chargrilled Sahlens' hot dog and it was... during the thick of Covid. I found Sullivans but it was closed and I was soooooo bummed because from the storefront I could tellthis was THE PLACE i was looking for. fast forward, i'm on the same hunt, realize it's 2022 and things have changed and lookedit up with tentatively positive results.... made my way over and BINGO! not only was the food PERFECT but the staff was like outof ANOTHER WORLD! customer service in general is such an underrated component to too many businesses, ignored, despite it beingNECESSARY. The staff at Sullivans was incredible and I'm horrible with grabbing names but with I had in this instance becausei'd love to track down the owners. The woman at the counter taking orders was sooooo pleasant and helpful given I was trying tofigure out the menu, etc, and using a card for a purchase under $10. She said it was no problem but I've worked in retail andfood service management and understand! Next time I plan to have cash though since I couldn't add a tip which disappointed me,that's something for management to consider if possible for card orders. I know the debate about tips but it would be cool to bean option for those wanting to. Another note. There was a customer with a dog. It wasn't requested but staff offered water andcomes out with a DOG BOWL of fresh water!!!!! It was that extra service, especially as it wasn't necessarily a dangerously hotday, we're talking April 22, that shows the heart of the staff. Read more
Everything about this place is wonderful! The food is delicious, the staff is friendly! Wish I could give Sullivan?s more than 5... stars! Such a great place! Plus you can?t beat Perry?s Ice cream for dessert! Read more
Sullivan's is the type of place, that reminds you of your favorite childhood memories. Having burgers, hotdogs and even Perry's... ice cream at the local neighborhood mom and pops restaurant. This was the way of life, it's actually what life should be likeall the time. You will not find fancy TV commercials, or celebrities endorsing the place. You come to learn about this placefrom word of mouth. You come here because the burgers are fresh, and they are complimented with hand cut fries. You finish yourfood, you wipe your mouth from the last bit of ice cream, and you gather yourself from all the laughing you had. Your childhoodmemories has come to an end. You make plans to do it all over again, on your next visit. Read more
Just went and got 2 hot dogs and Mac salad and potato salad!!! Best hot dogs around. Great service! Good salads! Better than... Ted?s omg and so fairly priced!!! Definitely going there again!!! Awesome!!! Read more