Reviews for Popeyes Louisiana Kitchen in Niagara Falls, ON

Abhinav and sony gave us exceptional service and were so kind to us at closing time . We cant believe how fresh the food was and... how sweet they were to the whole family. Such employees are an asset to the company and they honestly deserve recognition. Read more

Went to this location today and I am so disgusted. The food was rotten. Do yourself a favour and dont eat here the food is bad... it is not fresh. There was mold on my bread. I went back and asked the cashier for a refund and he immediately did it. I shouldof been alarmed when i saw how empty this place was. Read more

Went with my family, first they tell you, they don?t accept credit ni debit card, only cash (weird) you can smell greasy and... dirty this place, washroom looks like old highway, mess everywhere not soap, basket overflowed of toilet paper, water spreadover floor, light switch on and off by itself staying totally dark inside washroom, we ordered a family meal, and 2 sandwich,chicken was greasy, raw inside, and when we almost finish meal, my son found out a long hair inside of a piece of chicken, hewent to complain at counter and they reimburse $2.75 because it was chicken piece value, so we stopped eating immediately, Iwent to washroom to wash my hand, when I came back my son told me , so I went back to talk with manager, he told me that onlywill return $2.75 because it was chicken piece cost, so I told him we couldn?t finish our meal because we feel sick immediatelydue to this hair, so he said he could give me the order again, I said ok, so he asked in a rude way to give him back rest of ourfamily pack in same box, so I did, so he told me we ate too much chicken and now we couldn?t return, and he returned $2.75 andit was fair, I said NOT, I told him it wasn?t fair, so after doing some rude gesture with his face, he accepted to return ourpay for only family pack, not for sandwich neither for drinks, please keep away of this dirty place. We will Never go back Read more

Popcorn shrimp freshly cooked and tasty, chicken tenders warm and cooked. No issues, although if we had wanted to eat there we... couldn't have because it was full. Not too bad of a wait in the afternoon. Very kind and calm staff. Read more

The first time I went to this place, it was fast, clean and was cooking really delicious Popeyes Burgers. The second time I went... there-few months later, it's a little bit messy not only the restaurant itself but the kitchen too, I went to the washroom towash my hands, the washroom was dirty and uncleaned. There were dirty footprints all over the place and the light was notworking. I was the kitchen too and it was disgusting. I ordered Burger and Fish, Burger was good but fish was hard to chew andvery smelly. Didn't like it much. Read more

This place is a disaster and a shame on Popeyes chicken franchise. First of all they gave me a wrong order even though I... repeated my order to confirm. Most importantly they gave me old chicken which was dry, smelly and looked terrible. I tried a fewbites and that was the most I could do. Not only was it a waste of time and 60 bucks, those two bites made me feel sick. Don?trisk your time , money and specially take a chance with your health. I know they will reply here asking for this and that buteven they know 99 percent people are visitors so they will most likely never come back so they are taking the advantage. Thisplace should be banned Read more

Never Recommended, I dislike ???????? , because I ordered 5 pc tenders combo by this flagship location on December 30th 2021... 8:22 pm (Niagara Falls ), when my son said that there is a metal wire inside the chicken, you can see the image below ???? ,that?s how they marinate their chicken, Read more

They are not to prompt. Very long wait time. They do not like to give u sauce. I had to ask for more than one honey and staff... was resistant. The chicken looked so dark and old. I waited longer for fresh cooked chicken. THEY DO NOT HAVE DIRTY RICE AT ALL. Read more