Reviews for Ruth's Chris Steak House in Niagara Falls, ON

Solid choice for a good steak. But keep in mind it's more expensive than other locations. Also it's extremely dark inside.... Service is fast and friendly. I highly recommend the roasted brussel sprouts. Read more

We visited Ruth Chris for our anniversary dinner and got the porterhouse for two and à side of mash potatoes. 1. The... porterhouse comes with two different cuts of meat - the filet and some other cut - strip, I believe. The filet was tasty, theotherside was flavorless & forgettable. The mash was boring and basic. It could have used some mascarpone to give it somerichness. 2. The voucher that the hotel provided ($50) is only valid if you order two entrés and sides. They dont tell youthat up front - only once you are seated. That's deceiving. 3. Their menu doesn't list prices. I get that they are going forhigh end menus where prices are not listed but in today's culture, Transparency is key! 4. Our waitress stopped by every 2-3minutes which was exhausting especially when we are celebrating an anniversary and want a little bit of privacy to chat andenjoy each others company. 5. I had let them know in advance we were celebrating an anniversary and the front of the housementioned it when we arrived so they knew. Ruth Chris' staff did nothing to make us feel spécial - it was pathetic. Even thekeg offers dessert on the house. A drink or desert would have been a nice touch. 6. Upon being seated, I mentioned the discountfrom the hotel to the waitress. When the bill came, she had not discounted the bill. I settled the bill and when I asked aboutthe discount, she forgot but was very flustered and made it seem like its a lot of work to refund and charge us the right price.Its only fair and the right thing to do. I was okay with the extra work but instead of refunding and charging me the right amt,they took me to the front desk and gave me a $50 credit on my cc. This was annoying because the bs niagara falls tourist tax,tax and tip were charged on the original full price vs the discounted price which means Ruth Chris made roughly $10 extradollars on my purchase. Not a big deal if it's one customer but if they are doing it to multiple tables, Ruth Chris is profit Read more

Great atmosphere and service! All of the food we ordered was amazing, especially the main steak & stuffed chicken! Food portions... are large, we had left overs. Lily was our server, she was super nice informative and attentive the whole time! Would definitelyreturn for another outstanding dinner! Read more

Went for our anniversary, steak is ok this time, not as good as the previous times that we went. My husband ordered a medium and... it?s slightly over cooked, my medium rare however was cooked perfectly. Their spicy shrimp is really good, brussel sprouts tooare good, those are our regular orders every time we go. Read more

We went to this place yesterday. The food was average and pricey and it didn?t serve with any sides which is a additional $20.... We had leftover and ask for a takeout box and in the end she didn?t give us a bag to take our food & told us that they don?thave bags due to a shortage but when I walked out of the restaurant I saw some customers that had takeout bags. Later we foundout other waiters were giving bags to their guests. Service was okay for the $400 we spent. Not going there again. I rather goto the Keg Read more

So glad we finally went. We live in Niagara Falls so it is not somewhere we usually go for dinner but wanted to treat ourselves.... Not disappointed at all. The service was top notch, the private booth was so comfy and the food was amazing and totally worththe cost. We asked for the Tourist tax to be removed and there were no issues at all having it taken off. This allowed us to tipour server more as well. If you want fine dining and a big selection of steak and even seafood you must go here. There was aprivate party going on so some of their music was taking over the nice music playing and alot of foot traffic but it didn'tbother us too much. Read more

To start all the food tasted great and the drinks were good. The service was fantastic. Our server Martina was the best! That... being said, it was way overpriced Also the service was great but they miss cooked about 3 of our steaks the first time, broughtout new ones at no extra charge, but you'd expect it to be perfect the first time when you're paying that kind of money. Theyalso brought us a round of shots for all the mishaps during the night Not worth the price tag but they really made up for theway they treated us as a group Read more

First time here, love it and will return!! Steak was done perfectly to pair with our Asparagus and the most amazing REAL REAL... mash potatoes!!!! Thank you to our wonderful waiters who had to multi task with a wedding and new regulations of the firststage of businesses reopening. Price was on point and I see a lot of people comparing the Keg to Ruth?s? If you enjoy a tougherstake that?s your preference. If you enjoy cutting a steak and have it melt in your mouth with the taste of butter and erbsthen Ruth is the to go place. Read more