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Reviews for Chipotle Mexican Grill in Niles, IL

Erin Wayda 1 year ago
5

We ordered on a busy night. Unfortunately a mistake was made and I had to drive back for a correction. But the staff and... management handle it like a champ and rectified the error swiftly. No knocks in stars becuse well, everyone is human. Read more

Chanel Entertainment 1 year ago
1

The guy that made my bowl was very rude. Then I wanted to dine in but all the tables were dirty. I asked someone to wipe the... table very politely. He came out and wiped my table that I was standing in front of to sit down, he wiped mines last.Unbelievable! Been going here for years smh Read more

Javier Ceballos 1 year ago
2

Food was pretty good until I saw this hair on my guac. Guac is expensive enough as it is, I couldn?t eat anything else after... this for the fear of more hairs. Been going there for years, first time this has happened. Read more

D. Z. 1 year ago
1

Are they not embarrassed? CEO is getting paid 20 million a year, they keep increasing the cost of food and giving you less and... less. Absolutely pathetic. I hope every single store unionizes. Oh & get some hair nets!!!! finding hair in your food after along days work really ruins your day even more. Ridiculous. Read more

Juan Castro 1 year ago
1

I know it gets busy but man this is just unacceptable. Ordered this over Grubhub and received like this, and I know for sure it... wasn?t the driver cause they seal it with a sticker. Never had this issue. Read more

Joseph Moshi 1 year ago
2

I have ordered from this location multiple times delivery and it has always been messed up. one time i got the wrong food,... everytime i order my food is under proportioned to what it should be, today i got my meal and my bowl was not even filled tonormal portioning even after i asked for extra rice, my bowl was 75% complete. Sucks that this location is not takingresponsibility for delivery orders and that you have to go in person to make sure the person making the food is doing it right.1 extra for the great taste. Read more

Patrick 1 year ago
5

Just gonna go off the odds here. After 5 bad experiences in a row at the park ridge location, I tried this one out. 8 orders in... a row I have had excellent service and great meals. My online order is actually ready on time. The extra meat is actually EXTRA.My order is accurate, no missing parts. This is not the closest chipotle to my house but I am willing to travel to it. Verysatisfied with this location and will continue to go. Read more

Mary Kim 1 year ago
5

This is our family's favorite Chipotle ? and we're willing to travel past the others to get here! The ingredients always taste... fresh and the proteins are perfectly seasoned. We've all had over-salty Chipotle chicken before, haven't we? You won't find thatat this location. The staff is also very kind and accommodating and the manager has made the time to answer questions I've hadaround our child's dietary restrictions ? she's the absolute best! I just finished the best tasting burrito bowl, and I had tohop online to tell this Chipotle how great they are. Simultaneously, we placed a catering order to be picked up by around 10:45.When we got there, all the food was perfectly prepared and packaged for us. Great job, Chipotle! Read more