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Reviews for Dunkin' in Niles, IL

Jeremy T 1 year ago
1

Always get something wrong, ask for unsweet tea, you get sweet tea. Ask for light butter, your bagel is drowned in it and soggy.... Donut quality is also sub-par. Bad stuff at this place Read more

S Raykov 1 year ago
1

Worst Dunkin? Donuts around. 3 times I order from them and all 3 times that are missing half the order after you pay a deliver... fee and tip they tell you to go pick it up. Lol really ??? And after they hang up the phone on you. Don?t waste your timeordering from them they will mess up your food and hang up the phone on you like it?s your fault. Read more

Liz Martinez 1 year ago
2

I tried giving this location multiple tries because it's right around the corner. Either the donuts are stale or the coffee... order is always wrong. I finally had it with this location after I ordered a medium cold brew with sweet cold foam. What I gotwas a regular iced coffee with plain creme...I was on my way to work when I took a sip and realized what I got wasn't what Ipaid for even though the label said it was a cold brew with sweet cold foam. I don't know if they think they can pass and selliced coffee as cold brew but it's definitely not the same taste. Taste your coffee before driving off Read more

Joanne R 2 years ago
1

The employee who just started his shift after walking into the store prepared the sandwich I ordered. He did not wash his hands... and also grabbed my food with his hands out of the plastic wrapping and oven, no tongs were used. Food safety hazard, I do notknow what his hands touched before he came to work, will not be coming back. Read more

Aracely Villasenor 2 years ago
3

They don?t really take your order lol I asked for a bagel not toasted with cream cheese on the side so i can toast it later and... they spreaded a smear of CC on my bagel for 2.99. I took off the CC to toast my bagel and it was at most a tablespoon of CC Butcoffee is on point Read more

scott nguyen 2 years ago
1

This is what you get for a large macchiato. Maybe a medium at most. Check your order before leaving because you may not get what... you ordered. Macchiato taste bad and was not made per my instructions. They need to train the staff. Dunkin? is not a brand itused to be. Want good cup of joe get it elsewhere but Dunkin? Read more

Jin Kim 2 years ago
2

I've ordered regular large coffee with cream and sugar this morning along with another Drive through pick up. After picking... them up, when I was drinking the coffee, I noticed some strong flavor which I thought it was from the raisin bagel. Then lookedat the coffee label then it had 4 pumpkin swirl. I am not a big favor with pumpkin flavor and glad that I am not allergic toit. But they need to be careful when they take the order. Read more

Victoria Lorel 2 years ago
1

My sister ordered a plain bagel with strawberry cream cheese and halfway throughout eating it, she found a raw piece of bacon... and hair inside the sandwich. It was disgusting Read more