Reviews for Wawa in Norfolk, VA
If the manager cares at all the deli/food workers would have training on customer service and how to prepare the food itself. ... The hot/sizzli grill has been empty every single time I've been at this location. Tighten up yall Read more
You can tell they don't keep up this store. I walk in and the store is very slow. Maybe 5 to 10 customers. Multiple items left... around the self checkout making it look like an absolute mess. If you look at the bathrooms you can tell they haven't beencleaned in a while. Read more
If there was Zero Stars this place has definitely earned it. Worst customer service ever and the shift mangers are no better... than the staff. FIND ANOTHER WAWA THIS IS THE WORST. My app was counting down and the lady didn't know how to scan and themanager was RUDE TO ME about it so I left the free items. Read more
The security woman inside was amazing, def keeps order in that store and the cashier was a sweetheart, he was so kind.
Slow service, and poor customer service. Waited 30 min for chicken noodle soup notified the lady she still didn't budge to... correct it . Don't waist your time at this place . By the way they don't clean the area the make sandwiches at . Read more
6 minutes agoNEW Would give this store a five star. Which it derserves. Because of the awesome customer service from the... cashiers! They do a extremely wonderful job!!! The store is always clean and the food is always good and well prepared. But themanager (bonita) is very unprofessional. And need more training with customers. A manager is supposed to lead by example andmake sure that all customers feel welcomed.. Had a few bad experiences coming into this store. Already spoken to a manager abouther performance and it seem like it didn't work. So it lead to me writing this review.. Please someone talk to this managerimmediately. Been coming here for two years and never experience unprofessionalism ever!!! Someone needs to have a serious talkwith her. Because I feel like I am being harrass by her. Will not return until I speak to someone above her. Read more
The morning crew is really good. Good customer service and they get things done quickly. If the food service team makes a... mistake they correct it quickly with grace. I?ve tried to poach a couple of them, lol. It?s always clean and they work well atjumping in to assist each other. The evening/night crew need work. Read more
Been at the mobile pick up area waiting in the cold for someone to come to the window. Workers made eye contact multiple times... and proceeds to joke and laugh. It looks like the order is just sitting here. Mad inconsiderate Read more