Reviews for Panera Bread in Normal, IL
the wait time is outrageous, i sat here and had to wait for a doordash for 50 mins, got a violation on doordash from it as well.... they called the store and the manager still said she wasn?t gonna make it for another 40 mins. horrible customer service aswell.. they stare at you instead of welcoming you into the store and asking how they can help you. Read more
It was pretty busy when i went through but my cashier, Kathy, was the nicest women ever and made sure the order was correct and... provided spectacular service. Read more
Standard Panera fare. It is typically busier than the other Paneras are but that's likely due to being so close to Walmart. It... is clean and is usually quick on service. Read more
Good food, as always! Also more expensive than I remember. Only real negatives were 1)that on the order kiosk, it said that... the soda was sold out, and wouldn't let you choose it, even though the soda machine just had one of the flavors out of service.2)the floor around the drinks area was really sticky, but looked dry, so it wasn't a recent thing. Read more
Had a breakfast sandwich and I've never eaten breakfast at Panera before. It was made fresh and it really was delicious. I also... had a blueberry muffin and that too was fresh and tasted great. It was warm and was so soft. My wife had a sandwich like mineminus the sausage. She had a bagel instead a muffin. All in all delicious food. Had to wait a bit, but it was fresh and wellmade. Read more
Smoothly ran- my pick up order got missed and management was super nice, helpful, and prompt in correcting the issue. Employees... and customers look to be happy, so nice work! Also got a few brownies for my wait, so I didn't mind! Read more
Had chicken noodle soup delivered just now after they got address wrong. This is all the noodles that were in it. All... broth. Update the credited the order but HUNGRY at work. Read more
Armando at Panera bread took care of my whole team 23 people in a timely and perfect manner. Give that man a raise and... promotion!!! Read more