Reviews for Subway in Norman, OK
Picking up an order for a client. Was called In the day before for pick up a party box of subs. It was not ready when I got... there.. they gave free cookies. That does not compensate for my lost time waiting. Read more
Dang emo chick up there that sounded like a smoker was awful , had one ear bud in so I had to repeat my self like 5x , she... seemed clueless every time I asked for something . Also asked for 4 cookies and got home and realized we only got 2 . Do notrecommend her making your sandwich. Read more
Love the blue haired girls upbeat attitude!! Keep her give her a raise and keep on being cool :)
Absolutely loved my experience with Subway on 12th Ave. Tyler's customer service went above and beyond when he found out I drove... to the subway across from Norman Regional to find it was closed an hour early. I wanted to be closer to a loved one who'd beenin the hospital for a significant amount of time, and I was buying him dinner also. Imagine my frustration to have to backtrackto the last subway I saw to get out meal. Tyler was patient with me and my frustration, especially trying to work with the kioskthat doesn't offer marinara as an extra. Kudos man, you displayed an enormous amount of compassion, and excellent customerservice. I hope you keep that kind of spirit up!! Read more
I drove across town, to try and get a correct sandwich. Well did not happen again. I ordered a "Oven Roasted Turkey & Ham" from... the drive thru menu. They wanted an 3 extra dollars to add the Ham. The person said wait minute, then appeared to fix theproblem. But when I got my sandwich it was a ham sandwich, the bread was burnt and also hard like it had be over cook in amicrowave. I think I'm done with Subway. Read more
Waited 30 mins in drive-thru and didn't even receive my order until I went into the restaurant itself. Also on top on that, the... order was wrong!! How hard is it to make a sandwich properly? Went back to have it fixed, they clearly remembered me but wouldnot fix the order unless I had the items which at that time kids already were eating the food. Also would like to add whoeverthe woman that works there, extremely rude!! If I could rate this store 0/10 I would! Read more
Decided to order Subway on their app. Super easy! We get to the restaurant to go in and meet the cashier as instructed only to... find the dining room closed. We sat in the drive thru line for 25 minutes. By the time we got our subs, I wasn?t even hungryanymore. Won?t be going this route again. Please staff your restaurants better. One person cannot do it alone. Not to mention,there is absolutely no point in preordering your food if you still have to wait in a line that wraps around the building onceyou get there to pick up. A better method would be having a runner to bring it out to a designated parking spot, or having a wayof checking ?I?m here? in the app once the customer arrives so we aren?t stuck waiting forever. We might as well just order whenwe get there and get our food fresh. Either way, we won?t be returning to this location. Read more
Got there sat at drive through and never got served even though they were inside worst subway ever