Reviews for Gloria Jean's Coffees Harlem Irving Plaza in Norridge, IL

I don?t know what these girls do here, or what magic that stir up their drinks with but I go almost everyday because I work in... the mall with them too. Every drink they make, it?s just heaven in a cup. Everyone of these girls, I don?t know their names butI?m sure I?ve seen all the staff at this point, they are all so talented, patient and super sweet!! Idk about me but corporategotta give them a raise first ?? Read more

Normally I always have good experience but the last time was terrible. The milk was rotten and they claimed they got it today.... Then why is there chunks on top? And I thought maybe it was the style of the drink but I took a sip and instantly spit it out.Tasted so rotten and sickening. Went back and told the worker (turns out to be a manager) and she offers to make me anothercoffee the exact same -_- so I ask for money back instead but! She told me no refunds on drinks. So then she tells me I can getanother drink but at that point I don?t trust any of the coffee. So instead I get a plain iced coffee which is $2 and the otherdrink was $5. She gives me a small iced coffee and I said this is not the same price. She proceeds to tell me ?we normally don?tdo this but I wanted to be nice?. They lost a loyal customer after this situation. I do not recommend anymore due to mangersreactions and the terrible ROTTEN coffee Read more

I was at the mall yesterday and saw a customer screaming at the two ladies over a smoothie.. these girls were nothing short of... PROFESSIONAL. They kept calm and did their best to help even when the customer cursed at them horribly. The women that workthere definitely need a raise. Also they make fantastic chillers ???? very delicious. I highly recommend this location forcoffee. Great service and great drinks. Read more

I went into the store 12/19/21 and was looking for a specific gift. I believe it was the manager that helped me- and she was... awesome. Answered all my questions and didn?t rush away to help someone else. I had great service yesterday. Thank you!! Read more

I was trying to buy half cup of warm water to warm up my baby?s milk and told me they dont sell, i asked if i can have some at... least, they still wont give me some. That sucks for a beverage industry that cant provide half cup of warm water. We supposedto try their coffee but after this, they just lose us as customer. Kudos to Starbucks next door though. Read more

I am a Gloria jeans person but the coffee here was bad for some reason. The taste was just not right compared to other Gloria... Jeans. The staff was good tho! Read more

I love their coffee, they have good variety of coffee flavors and you can really taste and enjoy distinct and unique bold... flavors. Customer friendly too and service was quick! It?s a small kiosk at HIP mall gets busy at certain times, still I enjoytheir coffee every visit! Read more

They make the best coffee around. I also get espresso beans for my machine. They are fresh and extremely aromatic.