Reviews for Plank House Restaurant - The Mill Casino in North Bend, OR
Server was good. Ribeye was inedible. Replaced it for undersauced ceaser salad. Waste of money for "fine dining". Go elsewhere.
Had an issue but the manager was very professional and helpful at getting it handled quickly and compensating for the incident.... Great hotel and Casino! Wish there was an arcade for the kiddos though! Special thanks to Jared Read more
I used to LOVE the plank house for years. This past visit tags it as a NEVER RETURN to restaurant. Where to begin, the menu has... had multiple changes and I believe the food comes from a whole different kitchen now. Food is SUB PAR for the price as a whole,not worth it. The big reason for the 1 star though is the service. The manager on duty Terry K. Served us Bloody Mary's thatwere at no point drinkable. It was thick tomato juice with a stick of celery in it. Upon informing Terry K. that the bloodyMarys were not drinkable. She interrupted our dining to have my husband and I sign the lines ( that she drew in front of us on areceipt) stating that we didn't drink our drinks. I have never had this experience before and in no way believe it is anexpected experience to be harassed by a server for returning a bad product. This is after we respectfully accepted her decliningto serve a 60 year old member of our party because she forgot her ID. We respect the law, but it seemed downright embarrassingto ask a 60 year old woman for her ID and then refuse to serve her. The whole experience was terrible and we have never felt sodisrespected while trying to enjoy a meal. Thanks but no thanks plankhouse. I recommend ANY other establishment in Coos Bay overthe plankhouse. Read more
So yeah the staffs are helpful, didn't too long to be seated . The food is ok. I ordered fish and rice instead of the chips. My... husband ordered beef tips. The presentation of the food is great . Sadly the food was overcooked. The taste is ok nothing likei would like to order again. Read more
Went for Valentines Day and had an amazing experience. Live piano player and beautiful tables created a very romantic setting.... We choose the Valentines package which was a 4 course meal with options for wine or champagne pairings. The first course was agreen lipped muscle that was phenomenal, the second course a tomato bisque that I will now compare every other tomato bisque tobecause it was that delicious, and the main course was a filet mignon with scallops. I am a bit of a picky steak eater, but thefilet was cooked to perfection and seasoned nicely, served with a chimichurri sauce that put it over the top. For desert theyserved chocolate covered strawberries and individual NY style cheesecakes. The overall experience left me feeling special andspoiled, just what a good Valentines date is supposed to accomplish! They even offered a complimentary professional photographfor each couple and a red rose! It was little touches like that which really set the experience above and beyond a regularrestaurant date night. The wait staff were knowledgeable about the wine and champagne options as well as the food. They alsoprovided great service and made sure that our drinks were never empty for more than a couple minutes in total throughout thenight. Overall 10/10 experience and would highly recommend! Read more
Had a new waitstaff in training. GF chicken caesar salad was served undressed sent back to be tossed with dressing. I finished... my dinner when GF salad returned. Manager was very professional and understanding. Read more
Small restaurant.. lots of staff. Slow service. Bf ordered bowl of chowder. Chowder was okay.. I ordered a chicken ceaser salad.... Came out with No dressing. Asked for it to be dressed. After 10 min. I had to ask for the manager to see were my salad was. Oneof the other girls ran off to see if it was ready... 3 min later. And after my BF had finished his meal my salad arrived.. viamanager.. who was really apologetic. He did say that, he would take care of it. (Meaning taking it off the bill) Our server wasobviously New.. Read more
I had breakfast here. It was pretty good. Ham and eggs with biscuits and gravy. Service was good and the view of the water was... nice Read more