Reviews for Dunkin' in North Billerica, MA
The guy told me they were closed. I thought I was crazy, drove home, and then realized he lied to me. Dude is playing games with... the wrong one. I drove back and placed order. It was well after 4am and they were open. Guy was unprofessional and rude. Coffeewas disgusting and food wasn?t even warm. 459 Boston road isn?t any better. I contacted corporate. Read more
Most racist barista I?ve come across in entire New England and tristate region. I had to wait for 20 minutes for an already paid... on the go order just because the old lady wanted to gossip with her everyday customer. When I would ask for my order, her replywould be ?one at a time? with a disgusting hand gesture! God save America from Karens! If the owner reads this, please contactme - I would like to buy this property and franchise just to fire such racist employees. Read more
Giving this DD a 1 star because I got 3 snackin bacons all covered in black Pepper I couldn?t even eat it. Also because Alyssa... had a terrible attitude. she got my order wrong 3 times. I asked for oat milk in my coffee and she gave me almond milk, so Inicely told her that it was suppose to be oat milk not almond and she rolled her eyes and shook her head at me. Then she gave memy second coffee and it was wrong also but I didn?t want to give anyone a hard time so I just said whatever and kept it, butthen I noticed I didn?t get my hash browns so I went inside and told her that I didn?t get it and instead of answering me sheturns to another employee and says ? I already gave it to her? which she did not. Then proceeded to ignore me so I spoke toanother employee who was super nice and made me my 2 has browns. Read more
The people are friendly, but my order gets messed up every time I order through the app. Not complicated offers or weird... substitutions, just coffees where they forget to add anything to it or missing items. They always fix it though. I stopped goingthrough the drive thru because I usually have to order then go back and get it fixed. Read more
Consistently the worst dunkin donuts. Crew is there to hang out with each other. Slow, makes orders wrong. Only reason I gave... two stars is the manager is trying to keep them focused and there's one good crew member Read more
One of the workers there called an old man who asked for extra butter princess, and proceeded to be rude as all hell to other... customers, clearly hated his job which I get but dude why ruin everyone else?s day who has to go to work too just because youwoke up on the wrong side of the bed! I know how it feels to work someplace under staffed and long hours, but I would never takeit out on my clients, kid need to just be fired so he can be taught that?s not how you treat people ??????????? Read more
Ordered Matcha Latte... Guess you guys ran out of powder? But thanks for the milk! Glad I had some matcha powder to fix... it. Can?t say for the others, but got 3 drinks so far from this location and it?s pretty sad/funny how people don?t know how tomake any of the drinks at this location... When it?s their job...???? Good luck Read more
The Lady had to be having a bad day but was rude and snappy so you to either raise their salary or get friendly people... Rude... she was rude and to being rude to the lady that was working with her.. Read more