Reviews for Dunkin' in North Branford, CT
The staff at Dunkin were accomadating, relaxed and diligent at their jobs. Pleasure getting coffee there. ALWAYS
Worst customer service anywhere! I?m prior active military so I?ve traveled around! I went through the drive thru because the... store closed its doors again! That?s another issue for another day! When I tried to place an order the female taking my orderwas beyond rude! Asking me every 10 seconds how many donuts I wanted even after I told her I had multiple people in my trucktrying to decide what they wanted. She told me ?you should have known what you wanted before getting to the speaker ?! So,what?s the menu for then? I tried a couple times explaining, I have a few people deciding what get want. She didn?t care andkept being rude! Read more
5 stars for this particular Dunkin. People are super friendly that work there. They are the only Dunkin I can go to that will... make the frozen hot chocolate the correct way. What I mean by correct is adding the chocolate drizzle on bottom and top. It?swhat makes the drink. No other Dunkin and I mean I have tried more than 6 other locations won?t do this even if I ask. I highlyrecommend Read more
Honestly customer service has gone seriously downhill. We have to order from a screen and some of the employees are rude, are... eating while handling food and swearing loudly. Also very long wait. The environment has definitely changed from how it used tobe. I hear the branford location has better service and quality. Sandwhich was good but donuts did not taste fresh (which Iunderstand isnt really the employees fault). Read more
Excellent service by Sarah. She showed great professionalism when my Groupon did not function properly. Would definitely return... based on excellent customer service experience. Also grilled ham and cheese sandwich on sour dough bread was delicious! Read more
There ice machine has a lot of black mold in the dispenser, the place is swarming with Yellowjacket Wasps, they keep raw and... cooked foods together in the back. They serve expired drinks. It is repulsive and i do not recommend eating there. Much lesswith your family or kids. The staff is extremely rude they will put a front and smile but the moment you turn around they willspeak ill of you in any shape way or form. Read more
I love this Dunkin donuts because is convinient and close to my job. However, i do not understand how they are closing the... lounging area claiming they are short of staff, but you look through the glass windows, you can clearly see about 4 to 5 peoplebehing the cashiers, and prepping food, and mind you this is at 12:15PM on Tuesday. Read more
Always a hit or a miss. Sometimes their coffee is awesome. But unfortunately, the coffee tastes burnt, expired, or just totally... wrong. Food I've had there is the same. Sometimes it's good but other I've had cold or not fully cooked food. Truly a 50-50chance. Alot of the new people working there ate nice and kind. And some others are always looking miserable. I only continue togo here since it's on the way to work. Other than that, I would pass Read more