Reviews for Papa Johns Pizza in North Brunswick Township, NJ

Worst, worst!!! Customer service!! I like Papa John's in general, but will never order from here. Lack of language skills is not... an excuse for bad service. Ordered 4 xl pizzas, asked for more garlic sauce. Response? "No." I asked if I could buy extra.Response? "No". No explanation, no reasons.. simple no. Read more

My all time fav Pizza place close late night.

Refuse to deliver my pizza to a carnival lot extremely rude and unprofessional on the phone claim the delivery driver didn't... exist but the driver called me and asked my exact location and called me back and said his manager canceled my order Read more

I placed a order for pickup, the food was good and fresh and the lady behind the counter was very polite. I will be coming back... again Read more

On 4/6/22 at 6:34 pm, I called the store and requested curbside delivery as advertised. I infomed a lady who picked up the phone... that I injured my leg so I requested curbside pick up. The lady told me that nobody was available to help me and hung up. Isthis how they would treat a disabled person? I am glad that I am not disabled because this store would not have accommodated myrequest. Corporate Office will hear about this. Read more

I placed an order online for delivery. Expecting the order to arrive but they cancelled they order with no notice. Thank god I... found out on time when I ?tracked the order ? and showed cancelled. I called and they explained that it got rejected becausethey do t offered delivery to my location even tho online it says they do. I decided to re-order and pick up even tho the moneygets a few days to get refunded. I placed the ordered and picked up and when I get home and open the pizza it was not exactlyhow I ordered. I ordered a chicken pizza with Alfredo sauce and paid for extra cheese but they didn?t put extra cheese neitherAlfredo sauce Read more

The customer service is horrid. When I requested an additional garlic sauce for my large pie the mature male attendant said it... would cost $1 for each. When I asked for seasoning, he gave me one single packet. When I asked for more, since it's a largepie, the attendant then angrily thrusted me a few more. When I asked for a few plates he refused to provide any. When I askedfor napkins, he disgruntedly gave me a few. I've never experienced such contempt when asking for standard things as seasoning,plates, and napkins. And I've never had any Papa John's attempt to charge me for seasoning (the garlic sauce)! The onlypositive was that the pizza tasted good despite the slightly burnt crust. But there's nothing special about it from any otherPapa John's location. Everything that I asked for is commonly provided by just about any food establishment. I will absolutelynever come to this location again. Ps: The pizza that they served didn't come with the "safety seal." Which every other PapaJohn's that I've had since the pandemic puts on each pizza box. Read more

I rarely write reviews but this had to be said. I order once in a while from here and they have always been good. Today my order... was messed up with wrong Ingredients. (I understand dinner time and they are busy). The lady took no time and said it was anhonest mistake and she will send the correct one right away. Its because of such customer service that makes me always want tochoose this place. The lady taking the orders on the phone is always sweet and honest. Today the weather was bad and they hadonly 1 delivery guy. She told me before hand it might take a bit longer but as usual they were ahead of time! Its service likethis that makes me order from here again and again! Read more