Reviews for Dunkin' in North Franklin, CT
My husband and I have gotten coffee a few times from this location and the teenagers are constantly screwing around they get our... drinks wrong constantly. The staff there definitely needs to be trained better or replaced. Read more
This is by far the worst dunkin. So much inconsistencies in what you order. And I honestly can't remember a time my wife or... myself got coffee or food made correct. The owner must be the cheapest guy in the world because they always run out of thesimplest things. Sandwich wrappers, caramel swirl, bags, etc. Read more
It?s a crapshoot if they?re going to get the coffee right. If you order any of the flavored cold brews with cold foam, taste it... before you drive away. Most of the time they can?t get it right and put zero flavor in the coffee. Long waits and they areeither out of everything or something is broken and their speaker doesn?t work or they will only take cash. Only reason I stophere is because I live around the corner but I?ll just drive to Starbucks from now on. Read more
Horrible I don't recommend anyone go there. They can't get your coffee right. 7 times and they still got it wrong. It takes... forever in the drive thru. 15 minutes just for them to take your order than nother 10 waiting for your order Read more
Stopped In Today to pick up a mobile order and the kid at the register was making up the order for the people ringing through... the register and not the mobile orders coming in. Steven, who I assume was a supervisor, took charge and addressed this and usmobile shoppers received our coffees in a timely manner. Steven is definitely a leader in the environment and an asset to thisstore. Read more
Always out of everything (at noon even), or the ovens are down or something is broken, which you don't find out until waiting 15... minutes in line before even getting up to the speaker to order. The staff have ALWAYS been friendly, so that's good, but I don'tknow what's going on with ordering inventory or getting things fixed, it's constant. Read more
This Dunkin used to be great but they went down hill fast. There?s new employees there all the time and they don?t know how to... make anything besides coffee. I am luck if they even make my coffee correctly. They?re coffee also tastes sour. I?m guessingit?s the caramel I get in it or the creamer that?s gone bad or lack of cleaning. There?s no excuse for how terrible they?vebecome. They don?t know what they are doing! Read more
Dunkin isn't what it used to be. Even when staffed, service is often poor. They always seem to be out of something or have a... broken machine. I actually went to one that was housed in a convenience store and beside a second one but they had run out ofcream. I sat at the window of another waiting a full 5 minutes while another car sat beside me and 3 employees stood aroundlaughing and gossiping.. I had to interrupt their conversation and ask for my drink that was sitting just inside on the counter.I used to go daily. I am saving a bunch of money and time now. Read more