Reviews for Dunkin' in North Haven, CT
Not even 1 star for this such a place. I spent more than 20 minutes at the drive-thru, so I call inside to find out what was... wrong but they never answer the call. Then I decided to go inside DD where I receive an Inaceptable and bad attitude from thestaff. The whole bunch of young ladies didn't deserve to be working with customers. The costumer service at that place is verydisagreeable. 11/5/2022 Read more
Just back from this Dunkin? Donuts. When we ordered the girl was exasperated - seemed to get upset at us for being slow. Our... order was all botched up. Cold egg and cheese on bagel, almond milk in matcha and coffee - coffee wrong size - Splenda notsugar. Tuesday November 1st. 3:00 pm. Was this on purpose? Or was this just incompetence? Needs better training. Read more
This Dunkin' has gone downhill ever since the new manager took over. I come to this place at 7:00 on the dot M-F, and I have a... 50/50 shot of the door being unlocked (despite that they're open at 5:30 according to the picture below). This not only forcesme to make the drive-thru line longer, but people who have mobile orders without cars have to /stand in the drive thru, in frontof moving cars, to get their order./ Super dangerous. All the employees look miserable, including the manager; some of them giveattitudes, and all the nice employees that worked with the previous manager have moved on (good for them!); you can't pay cash,have to use the kiosks (usually 1/2 work) - and when you do use the kiosk, usually they will turn off the alert that says youordered and forget what you ordered 5 mins later. Weekends, especially Sunday, are a disaster here. Read more
So I work nearby this dunkin and get out of work at 5am I stop by this dunkin all 4 days of the week that I work when I get out... at 5am. I don't understand why 1) it takes so long to get to the order board (especially if there is only one person in front ofme) and 2) why half the time I'm told they are not serving food only drinks and other half they are, almost everytime with anattitude. All of this coming from someone who has both worked in fast food and at many dunkins in the past. Whoever is workingMon-Thu mornings around 5am needs to be retrained or fired. I honestly dread going to this dunkin because of this but after 10hours of working im starving in the morning and don't have the energy cook. At least I can count on the inconsistencies. Read more
It is extremely confusing going through the drive thru due to there being 2 entrances. One is for the drive thru the other is... for walking in. There is always a huge line but I wouldn't mind but the staff are so nasty. I understand they are busy but ifyou didn't have customers you wouldn't have a job. I ordered 2 coffees and they were not made properly but I wasn't going back.When I pulled up I saw at least 5 people working there. Every time I go there I get an attitude when I'm not rude at all. I willonly go here if it is my last option...there is also a Starbucks right down the street. Read more
This Dunkin? is by far the worst at night. Especially on the Washington Ave strip. Similar to other reviews, there is one... individual in particular who treats customers like the garbage she takes out. Absolutely rude. This Dunkin does not have any iceat night, hot beverages, and ANY food. I worked at Dunkin before and we had to serve guests from open to close, no matter thecase. Honestly individuals and this one worker in particular needs to learn some manners. Read more
I have been going to this Dunkin for a while now. I have noticed at night it is usually the same lady with dark hair. She is... rude and not nice to customers. The other night I came here she was talking about me to another co worker. About how I was?staring? at her even tho I was on the phone. She doesn?t like to do her job and for a store that is suppose to be open 24 hrsshe never likes to make food. The ovens are always down or food is being made. Hot beverages can not be made and also convientlythe donuts always happen to be just thrown away when I?m there LOL. If you don?t like your job she should find a new one. Had tohit one star cause there wasn?t a 0 option. I?m very unhappy and would like to speak with the manger and or owners. Very unhappyabout this constant issue with the same lady?? Read more
The location, in general, has a less than stellar drive thru (its a really tight area), but they make the most of it. The... holiday menu includes a Cookie Butter coffee which was actually one of their best annual offers. Read more