Reviews for El Pollo Loco in North Hollywood, CA
Well they're pretty shy on the chicken,, with the double salad chicken bowl.. but it's pretty tasty and convenient,, but you got... to go back and remind them to put utensils in your meal. I don't know that's something that you shouldn't have to ask for Read more
The one thing that is worth going to El Pollo Loco for, in my opinion, is the creamy cilantro dressing. This restaurant is... either constantly out of it, or has forgotten to include it, 4 orders in a row. This restaurant convinced me that there is infact no reason to go to El Pollo Loco. Read more
UNDER NEW MANAGEMENT! And it?s far worse than ever. The drive-through is a nightmare of inefficiency. The quality of food has... nosedived into the pavement. No longer does the customer matter. Charging more and giving less in customer service andquality. If you keep showing up for the abuse you deserve it. Read more
The person that helped us was very rude and had attitude when attitude wasn?t necessary. He also said they don?t offer horchata... at pollo loco. He didn?t give me my receipt and acted unprofessional until we drove away and my food looks like it was literallythrown together . Ridiculous and a waste of time and money . Read more
Came through the drive thru got my order I get home and I'm missing my churros also the sour cream in my burrito tasted rancid... they also forgot the dressing for my salads. Not the 1st time they mess up my order but will probably be the last. Read more
I usually love their food but we used the drive Thur late on Tuesday night and ordered tostada bowls with chicken and we got two... bowls of lettuce, 1/4 tablespoon of sour cream and 8 teanie tiny pieces of chicken. Very disappointing. Will only eat there ifwe have time to go inside. Read more
The food hasn't been good anymore for some reason. They're hasn't been any chicken before the bone on both drumsticks and... thighs. The pico de gallo tonight was not fresh and did smell old rotten like and tasted that way. Just to be honest andunfortunately I didn't get my money back because I was still busy at home Read more
Can y?all get rid of the glass divider, it makes it harder to hear, making it harder on your employees. I understand because of... Covid, but just wear a mask like always. Read more