Reviews for Panera Bread in North Olmsted, OH
First I wanna start off by saying I love Panera as I use to work for the one in Lakewood few years back, I am absolutely... appalled at the stuff I saw while waiting for my food.. #1 I saw a younger male worker on line with gloves on scratchin his neckthen going back to touching food, and #2 we had 2 female line workers with their hair drooping down in their face which meansthere?s a huge chance of getting hair in my food? disgusting, when I worked there that would?ve been unacceptable, All femaleworkers had to have their hair in a ponytail so it was out of their face.. idk about you but I?m not going back to this locationif this is how the workers are ???? Read more
Let me start off by saying this.. I normally will not leave any bad reviews but this time it?s NECESSARY this Panera bread in... North Olmsted has to be the worst Panera bread in this whole entire country, the customer service was awful the old lady running the register is rude, racist & CLEARLY hates her life. This lady let 2 people purposely cut me in line while lookingstraight at me, I?m not one that likes making a scene so I just let it be until I got up to the register and she had Adisgusting attitude? after taking my order A middle Eastern woman wearing a hijab that spoke broken English was trying toexplain to her that she didn?t want any pork on her food. She proceeded to tell this lady that she doesn?t care and to leave andgo somewhere else I intervened and called her out on her ignorance and helped the poor lady order (even though this LOCATIONdoesn?t deserve the business ) This lady is ignorant and doesn?t deserve to keep her job. Not to mention My order was madewrong & things were missing !! 0 stars!!! Read more
This resturant served old brown lettuce for the salad. The team making the food got irritated and annoyed when I requsted the... food be remaid. Read more
They were short staff and I have to give credit to the person that I assume was the manager. He was running register, making... drinks, toasting things in a toaster that didn't work, and handled the mass of people pretty well. I don't normally go toPanera because I don't really like the vegetarian options they have. This time I got a salad, the squash soup, and the vanillalatte. I've never had any of these items before, but again didn't really care for them. I have to note that the squash soup wasso incredibly sweet that I had trouble eating it. The coffee was also overly sweet, but I should've known to order fewer pumps;that was my mistake. Read more
Poor quality - Order details not followed - Missing items? **Store Manager actually started arguing with me when I called?... !** She said that she made the order, so she knows it was right? I?ve attached pictures of 2 of the items (can?t take a pictureof missing items), and the store receipt. I am a First Responder/Covid ICU Nurse - I have worked across the country & lived inhotels for 2 1/2 years (hence, I order butter, extra sauces, and no ice in my beverages). I threw away my coffee-water, ate my 51/2-bite salad, I?ll take my danish & bagel back to work tomorrow to get butter, and I?ll stop by Arby?s for a nice salad, andhorseradish sauce for my sandwich? I NEVER submit this type of review? I am so disappointed with the way people are treatingeach other these days? Customer Service?? Not found at this Panera! The skyrocketing cost of goods, and the National ?pandemic?of poor service quality? Heartbreaking? Unacceptable? Shameful? Read more
Just spent $15 on a soup/salad combo. I know times are tough, but this is RIDICULOUS. Outrageous to get a little cup of soup and... teeny little salad with 6 small pieces of chicken in it for $15!!!! Will not being going to Panera ever again. Can do WAY betterfor $15 elsewhere Read more
I ordered a grilled cheese and mac& cheese. The Mac and cheese was fine. However the grilled cheese was cold, and it looked as... if it was slapped together. It was like they put bread and cheese together lightly toasted it and hoped the heat of the mac andcheese would fully melt the cheese. Read more
The new Asian chicken salad was delicious. Will definitely order this salad again. Aldo got broccoli soup and it was as good... as always. Read more