Reviews for Hooters in North Richland Hills, TX
My husband and I both had long days at work and just wanted some dinner. We entered Hooters and it was busy due to football.... Understandably, as we also wanted to catch the game. We waited for a bar table to come available and then we were seated. Mariahwas our server and was great! She was extremely busy but was on her game. Dinner was good and we ordered extra food for dinnertomorrow as I am a professional chef and a long day ahead. We ordered 100.00 worth of yummy food for take home enjoymenttomorrow. We paid, left, got home and realized we left the most important goody bag behind. We called and called with nosuccess knowing the store was busy, I drove back hoping the Togo goody bag was still there. I entered and spoke to the managerEric and explained about the missing Togo bag. He and our server weren?t able to locate it, as I feared, it had been thrownout. As I stood in shock for my mistake and realizing I had left 100.00 worth of food behind I was gravely disappointed. Ericoffered to remake the food and pack it to go for me. OMG! Yes! I would have usually just blown it off but it was expensive andvery important to us for our dinner the next day, so i thankfully accepted. I have been in the industry for over 30 years anddefinitely know how a busy night can be in a restaurant. Eric was running from end to end helping his staff and taking care ofguests. My appreciation and heartfelt thank you is extended to Eric and his hard working staff for everything they do every day!Thank you for your empathy Eric, and understanding my position and making it right when it was my fault. May you all be blessed!Thank you! Read more
Well, we walked in and stood there waiting for 5 minutes to be seated and no one in line ahead of us. The employees just looked... at us as if we were invisible. After we were finally seated, we placed our order, wings & fries, a bud light, and a strawberrymargarita. The wings were undercooked and the fries were served later for some reason and they were room temperature. The beerwas cold, but the frozen margarita was partially melted. I didn't find the need to speak with a manager because the server toldus the wings looked just fine to her when we complained about the food. A server who tells customers their complaint is notwarranted is a direct reflection of the manager and I refused to allow them to totally ruin my night. Needless to say, I am donewith Hooters. Read more
Disgusting experience. Food made me feel sick and not only that the server Sydney is the most arrogant self obsessed stick up... girl I?ve come across. She looks sweet until you ask her to just simply change the tv and because you?re not old with money,she?s too busy to be able to do that for you. Honestly she feels she?s too good for this place so maybe Hooters and her shouldgo their separate ways Read more
Took my son for some wings. Our server Chloe was super nice and attentive. She Got all of our food and drinks out in a timely... manner and food was hot and delicious. Kudos to teamwork and the kitchen staff and the bartender that made me an excellentBloody Mary at 9:30 at night. Read more
Food hasn't changed in years, doesn't have too. Good comfort food. Wait staff isn't as fun as they used to be and they def give... prefenccial treatment to some guests over others. Doesn't have the same fun anymore. I miss the days when the girls made youfeel special and made you want to come back. There was a time that the Hooters girls had fun and made the experience. Now it's afamily restaurant. I rather go to knockouts or twin peaks. They have that old Hooters vibe Read more
Food was fair. Beer was cold. Good happy hour prices! However, somehow a cracked glass slipped into the freezer. It was served... with dark beer. Bartender missed it, server missed it, then I missed it. Cut my lip. Hooked it grabbed like a fish hook. Pulledaway and I'm bleeding. Asked the manager what he could do to make it right. He comped one $5.00 beer. Best he could do. That wasless than my expectation. Try eating spicy wings with a cut lip. Good times. I'm probably not going back here because ofmanager's cavalier attitude about my experience. Read more
The breaded buffalo wings was real good very moist very spicy. Their curly fries was hard and extra drive with no flavor like... it's been sitting there for over an hour nasty! 5stars for wings. 1star for curly fries Read more
Always have a great time here. I've been helped several times by Hannah and always get great service from her. She makes great... recommendations for food and drinks. Plus, who doesn't like hand-written notes!? Read more