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Reviews for Red Lobster in North Richland Hills, TX

DeidreDiane 1 year ago
1

Absolutely disgusting! The shrimp was rubbery, and bland, the rice was dry and cold, no flavor. Very poor quality food, taste... like something shipped in and cooked in a microwave. Just horrible! Very disappointing! I use to enjoy Red Lobster but notanymore. The food is more expensive, but very poorly prepared. Its more like fake or GMO. Read more

David R Zambrano Sr 1 year ago
5

An authentic and icon in seafood restaurants. We celebrated our anniversary and Adriana's birthday. We had an evening to... remember with great tasting food and outstanding customer service. Read more

Joan White 1 year ago
1

I come to Red Lobster about once a year to see if the service has improved. I was disappointed to find the waitress we had was... the worst I've seen in quite a while. I asked for iced tea and sucralose. She brought saccharine. I asked for splenda and aspoon to stir the tea. She asked "what?" I had to repeat spoon several times and then explain I didn't want to stir my tea withmy knife. She brought a soup spoon. Does Red Lobster have tea spoons? My daughter ordered the soup and salad unlimited lunch.The crackers were so stale I had to spit them out when my daughter asked me to test them. We asked the waitress for less stalecrackers but it was obvious she just brought more from the same old box of crackers. The waitress only came by the table 3 or 4times so after we finished the meal I asked my first tea refill. She brought the refill, picked up the plates and thendisappeared for 15-20 minutes. When I finally stood up to look for someone to get us our check, I saw she was sitting in the bararea with the host from the front and several other people. I finally had to walk over to the host who was running checks out toother tables and ask for a check. I told him I saw our waitress sitting in the bar area and just wanted to leave. The waitressfinally came over and asked if we needed anything. (LOL) and I said again. Check please. She finally loaded our check into thepay system at the table and then came over and proceeded to plug in all the information in the system. I asked, "Are you goingto put in your tip too?" She replied ,"yes". I couldn't believe her answer so I asked her if she heard me and she said , "yes!"Then she set down the pay monitor and stood over my shoulder watching me. I asked "Are you going to stare at me while I dothis?" and her reply was, "I'm not staring" but she continued to stand over the table and watch me. Finally my daughter said"thanks, we don't need your help anymore" and she left. I thought zero tip was appropriate but my daughte Read more

Henry Chin 1 year ago
4

Service was okay since they are overworked. The fish and chips can be a hit or missed. Some places it’s greasy or not , or too... much breading . Surprise how much coleslaw they give. Some other Red Lobster locations only give about 2-3 bites. The crispycod was very good, not too greasy nor too much breading. Read more

Jane Naiuli 1 year ago
5

Excellent service and food! Got seated right away and had our drinks coming out fast, even with refills throughout the dining... experience! Our waitress was literally amazing! The food came out hot and there were no issues with any of our food. Everyoneleft happy and full. Definitely coming back! Read more

Ivy Grace 2 years ago
4

I REALLY enjoyed this location Waayy better than the one on Hulen. Our food was hot and for a Saturday we only waited 45 minutes... without a reservation. I will say if you get the Shrimp Scampi, be mindful that “it’s not like Olive Garden”, as we weretold, and it has no pasta. That was one of the downsides of our visit. As well, our waitress was HORRIBLE. She was so slow,never checked in on us, and we literally waited 20 minutes for her to comeback so we could pay for our meal. We did let themanager know and he acted as if he had so much on his mind, he really wasn’t focused in. We still tipped her accordinglydespite her awful customer service. I also noticed this location ISN’T very cultural, but our food was fresh, and our only conwas the clam chowder soup. It was cold and tasted watered down, definitely not homemade. I would recommend trying this location.I can’t say that you’ll love it, but it’s worth trying. Read more

Marwan A. 2 years ago
5

Service was good, food great as always, they are short staff like other places therefore you might wait your table.

NIXY M 2 years ago
5

Excellent service valentines day. We ordered the admirals feast and the shrimp Rangoon. Everything was hot and delicious. We... will be back for sure. Heidi was courteous, attentive and quick to refill drinks. She is to be commended and should lead thewait staff on how to provide 5 star service. Read more