Reviews for Mr. Hero in North Ridgeville, OH
All the girls workin today should get a raise. Good service. Amazing food. Way better than the Mr Hero by me. I'll be goin... outta my way to come to this one instead. Read more
Multiple times I've ordered online. Extra cheese and mushrooms. I only recieve what I pay for if I go during day shift. Jersey... Mikes is expensive but it's not about the money. Its about getting what you pay for. I'm going to Jersey Mikes from now on!!! Read more
Oh mr. Hero I read your sign saying that you're understaffed and to please be patient and believe me I really really tried. Came... in they were two people already waiting for their food and three people working your Grill sandwich making area and a managerwho was cleaning the floor with a mop. It was 8 at night and so perhaps wanting to get out of there by 9 may have been theintention not really sure what time you close but when you have teenagers probably high school students cooking your food youneed to be managing them and not disappearing into the back room when you have a line now forming. I was there for almost 30minutes waiting for to Roman Burgers, I had seen food already in the window ready to go and not being bagged and given to thecustomers who had already paid and we're just standing there. There was a lot of confusion on the employee Parts with noManagement in sight. The lack of management is the biggest issue in this place and their ability to do their job I don't expectmuch more from high school students they needed Direction and a sense of urgency. Read more
This was the second time I used Grubhub and didn't get the correct order! Both times I was missing a waffle fry and cheddar... cheese. After paying a fee, delivery fee, and tip, it's expensive not to get what you oder! Read more
Quick prep of yummy things! The original Mr. Hero is something that, every now and then, you think.."..gotta get one. Folks... are friendly, the store maintains good precautions, kudos. And they added breaded fried mushrooms that is a personal fave ofmine. Great store. Read more
This was such an awful experience. I get Social Distancing but the manager wouldn't even let both me and my partner in. When we... finally were allowed in the manager also insisted she take the order along side with the cashier. It took them almost 15 minutesto try and get our order and we were so heated after our experience that we just up and left. That was the most uncomfortableexperience I've ever encountered and definitely was not satisfied with how we were treated let alone how long it took just totry and order a simple Philly cheese steak. They need to reevaluate their management and customer service!!! Dont even bothertrying your luck at this place. The other Mr.Hero's was so much better and helpful. >:( Read more
I called to see what was taking so long with my food and was placed on hold for 15 minutes by the manager, why'll he sat there... and talked about his personal life and his dogs and his boyfriend that visits him at least four times a week. Suck a joke. Thisguy said stuff customers shouldn't hear and then laughed about it when I called back and finally got to speak my mind. The foodhere is good but it's not worth the headache. I will never EVER go back. Promise! Read more
Food was DELICIOUS, Service was AWESOME. I will go there many more times.