Reviews for FRESHII X SHELL in North York, ON
I ordered bowl of teriyaki. But it's only half full. I had been many freshii. This is really something.
Quick And Convenient! Great Selection Of Fresh Quality Food And Beverages.
All the staff (minus one young woman) present at this Freshii location on February 27th, 2020 at 12:45 pm need further customer... service training. I purchased the Beyond Meat Chilli (I am Vegan) and did not realize that the meal came with yogurt on top. Iwas never informed by the CSR that there was yogurt on top of the chilli or asked if this is something I'd want included on mymeal. There is no written text on the ad that clearly states that the Beyond Meat (advertised to Veg AND Vegan customers)Chilli. Anyway, I kindly let the CSR know that I do not eat dairy products. She asked is she could scoop the yogurt off the topand give it back to me. I told her a second time that I do not eat dairy products. She said okay and went to speak to hersuperiors (a manager I'm assuming). Without a proper explanation, I was told that I have to just accept the meal I was givenbecause I did not mention to the CSR that I want the meal without yogurt. The manager and a second employee were extremely rudeand basically told me I could not have a new bowl or a refund and that there was nothing they could do. A third employee told meI could have %50 off. The manager or whoever he was (Asian guy in a black shirt) advised the speaking to me to continuouslyinsist that I could not have a refund or a new bowl, instead of being a leader and speaking to me himself. I found this to beextremely rude. Throughout each conversation I remained calm and did not raise my voice once. The employees did not raise theirvoices either, but had very bad attitudes. Instead of trying to compromise on the situation and find a solution, they weredismissive and RUDE. Finally the staff agreed to just replace the bowl. When I received the new bowl, there was no beyond meatand it was as if they just threw the bowl together and handed it to me (once again, with a bad attitude). Lol ...immature. There are tons of Freshii locations in the city and I suggest everyone visit one of THOSE locations before th Read more
Fabulous
Amazing service
Best shell in the area
(Translated by Google) No hey freshii. Is a lie (Original) No hey freshii. Es mentira
I ordered mango tropical smoothie that tasted like banana and turmeric smoothie. There was no taste of mangoes in that. It... tasted so bad. Read more