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Reviews for Pizza Nova in Toronto, ON

Gary Tsang 1 year ago
5

Store opens at 11am but was able to order online earlier than 11am. Ordered a party sized pizza with pepperoni for lunch with... some of my co workers. And my pizza was ready at the promised ready time. Arrived at the restaurant at 11:13am and it was veryclean, with all the slices fully displayed and fresh. The restaurant was buzzing too with a few workers preparing otherpizza's and items for other customers. He mentioned when I arrived they've already made and delivered about 50 plus pizzas,for a few corporate clients around the neighbourhood. The pizza here is always made fresh, tasted good and neverburnt/overcooked. Read more

Corey Scott 1 year ago
1

Ordered from here on Uber Eats? was never delivered? didn?t even buzz into my building? still charged me? scam

Marcus Warren 1 year ago
5

Grew up eating pizza Nova and has always been a classic fav! Will drive hours for the nearest pizza Nova!

Alain Lapierre 2 years ago
5

The primavera pizza was absolutely perfect, nice crispy crust and flavored ingredients. One of the best pizza we?ve ever had,... seriously !!! Read more

Greg Stones 2 years ago
1

I'm fairly sure you gave me the pizza you made to be sold as individual slices instead of the freshly made pizza I ordered and... paid for. It was cold, stale and inedible. I even watched you take a fresh pizza out of the oven while I waited which matchedmy order. However, I wasn't given that one, instead you grabbed a stale one sitting on top of the oven. Save yourself somemoney, don't go here. Read more

Ansley Acee 2 years ago
1

Have tried ordering here a few times and experiences have not been great. The first time they got the toppings on my pizza... wrong, then when I called in they had said that they put the right toppings on and there was nothing they would do about it.(Mind you there was even a picture that showed the incorrect toppings) Then recently my husband and I had ordered online so wecould conveniently pick up the pizza and go. When we got there, the employee behind the counter said he had given the pizza awayalready to another person. The customer service is below satisfactory and will not be ordering from here again as they cannottake responsibility for errors made by them. Read more

Jorge Richard 2 years ago
5

This is a good place to get pizzas, like most of the same chain, the quality is good, the best of the different franchises in... town. This location is just for take out and delivery. Also you can get their sauce, olives, hot peppers and sundried tomatoes.They have combos, some dishes and chicken wings, the last one are good. Read more

Vishal Malhotra 2 years ago
3

So I want to qualify my 3 stars before i start - i have been going to this location for 5+ years fairly regularly. Their pizzas... taste amazing. If you order delivery, it shows up promptly. Lunch or dinner doesn't matter. [My office is two blocks away,and my house is 2km in the opposite direction] However, when you get into the store the service has always been a bit 'light' -they're nice enough, but may take a couple of minutes to see you while they're chatting in the back etc. It's something I donotice - but not something I usually care about too much. For six to eight weeks in a row i was ordering a pizza for eitherpick up or delivery on Tuesday. In between i might get some lunch if i was at the office. My diet had become a bit pizza heavyand it was all Pizza Nova. The last time i went to pick up a pizza (Tues May 4th) while i was in the store, they asked if iwanted a dipping sauce. I usually don't get dipping sauces as I try to watch my overall spend, but this time I was feeling goodand said "Sure. What flavours do you have?" He offered several, and there was a new flavour - Mike's Hot Honey. Soundedinteresting, so I said sure, give me that. He rang it up at $1.99 and i recall thinking immediately, "Wow - sauces are pricy -probably why I don't usually buy them." Pizza was going to take another 2 or 3 minutes, so as I waited I noticed on the menuthat all the sauces (except Mike's) were listed and cost $0.99. [As a side note - Mike's wasn't listed with a price anywhere] I mentioned this, and the person at the cash was pretty rude - "Those cost more - you saw me ring it up!" I got my pizza andwent home. I have NOT given them a single dollar of business since - they made the $1 off me, and have lost $70 in business sofar. What should have happened at the point of order, after he mentioned all the sauce flavours equally and I mentioned Mike's. "hey Mike's is new, it costs an extra dollar - is that okay?" What should have happened wh Read more