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Reviews for Osaka in Northampton, MA

Misty Cameron 1 year ago
1

So disappointed. We came here for my triplets' 18th birthday last night and were ready for the typical hibachi experience -... interactive and fun. I let the restaurant know that this was a birthday when I made the reservation, as well, and we had a partyof 5 which made up most of the table; another party of 3 sat with us. Our hibachi chef came up to the table, cooked our food insilence, never handed out the sauces (if you've had hibachi, you know the sauces are crucial), and left. Just before packing uphe tried to finally interact and do the sake bottle squirt but at that point we were just sitting there wondering what the heckjust happened. We had to ask a server for the sauce bowls and only then did the chef finally (after everything was cooked and itwas over) come fill them. The other party with us was also shocked and disappointed - they had brought a family member for herfirst hibachi experience and couldn't believe how bad this was. It was especially highlighted by the fact that every other tablearound us was enjoying the expected hibachi experience - while we ate in awkward silence as he just cooked. Another table alsohad a birthday and got the full birthday treatment while my kids watched. So strange. The drinks were also watered down and notgood. Food was decent, not great, but worsened by the fact that we could have ordered takeout and had a better experience. I amusually an excessive tipper - 25% or more as I worked in the service industry for many years. This was such a bad experiencethat we did not leave a tip - and I never, ever do that. Just all around bad, and we won't be back. If a family of five isspending several hundred dollars to do hibachi, you need to make sure you're providing the experience that is part of hibachi.It's not just about food on plates! Read more

Lee Stat 1 year ago
3

The usual hibachi place. Food was good but we felt rushed and it was empty.

Joe Earles 1 year ago
3

Hadn't been here in over a year and I'm sorry to say this place has taken a bit of a down turn. The experience was not like it... has been in the past. They are cutting a lot of corners and the quality of the food isn't where it was a year ago. We only gotthrough about a third of the rice because it was so greasy. That's just one example. Staff are very on edge and treat guestslike we're in the way. I know these are difficult days but not treating patrons like we're an annoyance would be a good plan. Ihope things get better. We loved this place up until now. Read more

John Frogameni 1 year ago
4

Food is amazing, service is subpar. I visited for dinner with my wife and the menu was changed since we were there last so I... tried something new which was great! Regardless of what I order, I'm always happy. They could just use a more friendlyatmosphere. Prices are a bit expensive. Read more

Greecian Koukla 1 year ago
4

Stopped in for lunch and was seated right away. Ordered the Lychee Martini that was very good. For sushi rolls I had the Bad Boy... and American Tango rolls and oh my..... what delicious and creative flavor combinations and amazing tasting sauces. Loved mylunch experience. Service was quick. There's metered on street parking, a parking garage or a ticketed parking lot, all acrossthe street. The option for dining outdoors is available. Really enjoyed this spot! Read more

Kat Johnson 2 years ago
4

Great outdoor deck seating. Sushi was great. Drinks were okay. We had mai-tais. Our server was pretty rude. Only downside to the... experience. Read more

Brania T 2 years ago
4

There are lots of different rolls to choose from, definitely recommend fancy rolls, dynamite, and dragon rolls. There are many... sits and the night view is great. Perfect for date for friends gathering. It?s about 20 dollars per person to try multiplethings. Read more

brooke marie 2 years ago
4

Sat on the patio overlooking the street. Was very nice and we thought the two rolls we got were amazing. Service was okay, a... bit awkward and as others have said unwelcoming, we felt a little rushed even though it wasnt busy or anywhere near closingtime (we went late afternoon) and one of our rolls came out much later than the other, but they were still really good. Read more