Reviews for Northampton Diner and Family Restaurant in Northampton, PA

I believe it was the owner or manager who greeted us and was around the restaurant during our visit. She was very friendly,... kind, and sweet.... however the one and only server that was on staff was absolutely hands down the most rude, unpleasant andmost extremely unprofessional human being I have ever encountered in my life. As if her mannerisms and social abilitiesweren't bad enough, her waitresses skills weren't much better. She took forever to take our order, kept piling plates afterplates on the table without clearing any, leaving zero room to eat, didn't once come ask how everything was or refill our drinksonce food was brought, and didn't even know what was in her own food menu items. I wanted their mini tacos and when asked whatcomes in them if it is only meat and cheese her response was "I have no idea. They just take them out of the box in the freezerand throw them in the fryer. I don't eat fried foods either so I couldn't even help you." And then left it at that! Didn't evenbother to go check with the kitchen or check the "box" to see what it was. Our food also came out with the pancake burnt andbread to a chicken parm sandwhich completely burnt. I'm all for giving food a second try but the entire experience with ourserver and her attitude/professionalism will 1000% stop me, along with all family and friends, from ever coming back again.Highly disappointed!! Read more

This is a proper diner. Two large counter tops. Great cup of Joe. Wait staff was very accommodating and kept my coffee... hot. The food was prepared quickly. They could do a little more with my favorite creamed chipped beef, but it wasn'tbad. Great place for comfort food in a throwback diner. Read more

Who doesn't love a good neighborhood diner. There's nothing glamorous about this place, but that's part of the appeal. You're... going for an affordable fairly quick meal. Staff was friendly and good was good!! Read more

Excellent diner. Excellent food. Excellent customer service. ???? Prices are affordable!

The staff was polite and always had a smile on their faces. I will not hold it against them for the empty ketchup bottle. (... lol) Food was good as well. Read more

So good! The BLT with avacado and eggs was delish.. Got to sample my granddaughters French toast and that was also great. ... I'll be back for sure! And, just wow with their customer service. I had all but given up on diners, but this one is a keeper ? Read more

Just 3 months ago I left a good review of this restaurant; however, I had to update my rating after today's breakfast ordeal.... The server, Donna, was very discourteous. The one cup of coffee she served was burnt / old, so we asked her if she could replaceit with a fresh cup. She said Ok in a very snarky way, then as she walked away she gave us an "ugh" under her breath(unfortunately for her, I heard it). She returned with a new cup of coffee that tasted better so she tried to say that she gotit from the same pot. Uh, no, it most certainly did not come from the same pot. If it did, then how did this cup of coffee turnwhite when you added one creamer but the first cup did not. As for the food, the corned beef hash looked awful!!! It was allpotatoes and a smidgen of corn beef. It also looked like it was days old. It looked NOTHING like I got it the last time I wasthere 3 months ago. A shame because that was the whole reason I decided to eat there for breakfast. We told our waitress aboutit and again she gave us major attitude. In turn, I got the sausage links and ordered my eggs over medium. The sausage linkswere so gross (very dry and weird tasting, again like they were old) I had to spit them out. Then, my eggs were NOT over medium.They were more like VERY lightly cooked, very runny like soup. At this point I lost my appetite and decided I was done, couldn'teat anything. We waited and waited for our server to come to us to see how everything was or to give us our check. The one othertable there had a different server and she checked in on them constantly. At this point, we decided to just go up to theregister so we could pay and leave. That's when I caught our server talking about us near the register. She complained about usasking for separate checks to her coworker and stated to her how it was rude of us to ask. I didn't know that was rude. Neverhad an issue with that at any other restaurant. I'm sorry I have to leave this review but if there would ha Read more

The food and service here were not good. Our waitress, Donna, was not friendly and had an attitude. We used to enjoy the... ?homemade? corned beef hash here, however this time it came out as just hash. It looked old and was dry. The others in our partysaid their eggs were not cooked to order and the sausage links taste like soap. Read more