Reviews for Chipotle Mexican Grill in Northridge, CA

Ok i just called chipotle and alexsis answered she was very professional fixed a minor problem and solved my issue i love when... workers have a good customer service. We need more customer service workers like alexsis thand you ???? Read more

This place gives you the less amount of food for your money ,,,it's not fair that they charge more but give you less on food ,,... I don't recommend this place , I payed 21 for a bowl,,, I could have got 2 bowls for the same price ,,$$$$$that's all they wantforget your satisfaction,, Read more

The food is good, staff is friendly and very easy to pick up your take out order.

Poor customer service. My husband and I came here 35min before closing and I understand that?s late but that is not closed. The... young woman at the counter told us they were out of white rice, brown rice, and steak. Rice costs nearly nothing so I can?tunderstand why they didnt make more. Many other people walked in after us and walked out with nothing because of this.Additionally, the woman behind the counter was very unfriendly and behaved as if we were an inconvenience. Read more

We got food from this place since it was the closest Chipotle to us, but every time we get food from them something is wrong. ... Today there was a long thick hair in our salad, last time they messed up on our order, the time before that they were missingthings that we ordered and paid for but I found it after I got home. I called them and they told me next time we will make it upto you but the next time I have the manager's name and they said we don't have a person named that in our store. Long storyshort, not the best Chipotle to go to, if you have an option of going to another one, please do so. Read more

Recently visited on two different days and serving varied depending on the individual serving. Unfortunately, what was for one... taco was split to fill THREE! HARDLY any meat in our tacos. Excuse given was that if "too much is served" it will break theshell. It was far from breaking the shell. Need a more consistent method for serving adequately! Also they serve women lessthan men. On another note, all but one team member was absolutely gracious and kind. One gentleman, extremely tall, wasarrogant, rude and did not care to listen to our concern. Read more

I have been coming to this Chipotle location for years because I am a local and the food is good and easy to pick up. Over the... last six months, every time I've been coming to this location there has been an issue. Dirty tables, out of utensils, andemployees overcharging me and then having to hold up the line to fix my order. Most recently, I have visited this location forchips and guac and a couple of drinks, and ended up spending forty five minutes in the store because an employee had to refillthe aqua frescos drinks. There was no line ahead of me, and when I asked the cashier about the drinks he said he'd refill them.He ended up just standing around the cash register and chatting with his coworkers before looking at me and remembering aboutrefilling the drinks. The drink station was also dirty. My experience with this location has just gotten worse over time, and Idon't think I will be revising this place. Read more

So dissapointed and disgusted from this location. Never would have imagined that I would find mold in my food. I love Chipotle... and this is the 1st time I've experienced something like this from any of the locations I've been to. Definitely not going backand might re-think if I will ever go back to any other Chipotle. Read more