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Reviews for El Pollo Loco in Northridge, CA

Chanin Shalim 1 year ago
1

Awful service! Young woman saw us Walk in and chose to turn around and pretend she didn't see us drive thru guy asked her if... she took order and she said no and took her sweet time to do so. Had to ask for napkins and salsa cause she didn't give usany.....if she had something better to do she should of called out and not show up to supposedly work... that she knows whatwork is????? Read more

Estela Esquivia 1 year ago
4

I love pollo loco the salads and the pollo bowls are the best????

Marvin Ibarra 1 year ago
5

Yo shoutout to the guy who worked on August 29 around 8:00pm-8-30pm for instantly handing me my food the second I came to pick... it up . You a real one Read more

noel abelar 1 year ago
1

Today I ordered the shredded chiken nachos plate is so small compared to the picture in the menu you can even count the nachos... in your plate Read more

Lorena Hammer 1 year ago
2

I paid extra for a double pollo bowl, only to get the same amount Of chicken as a regular pollo bowl. The pollo bowl used to... have 2 scoops of check and now they put 1 scoop of chicken and whole bunch of corn. Rice and beans. It's a complete rip off.Almost $9 for this...not worth it. Pollo Loco in general is losing their touch. The chicken isn't even that great anymore. Willnot be going back to PL for a very long time. Read more

Cynthia Russell 2 years ago
5

The staff was very nice, and rhe place was clean. They didn't have Horchata though which I was craving! Lol, but other than that... everything was good. Read more

Guadalupe Garcia 2 years ago
5

great staff and very fast. the chicken here always seems to be fresh and good quality. compared to other family meal chicken... chains this place really gives u great large sizes for the sides. the Mac&cheese, mashed potatoes and rice are really good. Read more

Peter Xaymountry 3 years ago
3

Check your order and sides before you leave the place to avoid having any missing items when you get home. I stopped by this El... Pollo Loco on my way home because it was basically on the way and I wanted something different to eat since I already hadburgers for lunch. You will not have any issues finding parking in this plaza. They also have the inside open now beside justdrive thru due to covid precaution. I got the 3 piece leg and thigh with mashed potatoes, rice and corn tortillas. I asked forPico and hot sauce on the side and I even asked the lady if the hot sauce was in the bag which she said yes. I didn't checkbecause I was in a hurry to go home and of course the hot sauce was missing. The rice was kind of hard and the chicken hadbarely any meat on it. You shouldn't expect much when coming here but if you like it then it all works out for you. Read more