Reviews for Pizza Hut in Norwalk, CA
The worst possible manager ever. Rotten olives on pizza and answer was go ahead send it to health department. Then wrong pizza... delivered to replace it. I have never dealt with a manager like this. Worst experience Read more
The pizza Box was completely crushed the pizza was cold and sliding out of the Box the delivery person came into my house... without even being told to come in it was absolutely the most disgusting pizza it wasn't even cooked it had to be thrown out itwas smelled it was unsanitary it was disgusting The delivery person was so dirty and disgusting and came in to my house my homewith the most disgusting bag that the pizza was in it wasn't even a delivery bag this has got to stop it was disgusting I demandmy money back Read more
Beware of service charges! I ordered online and they charged a service fee for that. Then when I got there I went in to buy a... little container of crushed chili peppers and one container of parmesan cheese. THEY CHARGED ME ANOTHER SERVICE FEE! Whatservice did you provide me? The cashier literally just reached up and got the containers off the shelf and you charge a servicefee for that? Unbelievable! Shame on you pizza hut. You just lost a customer. Read more
This is nothing personal but Pizza Hut advertised their promotion on Tv just to trick people. We order 2 Medium Pizza & 6 pieces... of Hot wings & it came out to $54 From now on, no more pizza hut I totally don?t recommend this Pizza anymore Read more
Staff was friendly, but the pizzas were so delicious perfectly done, I've always ordered extra pepperoni In the pizza hut by my... house in SD and they never add it, here they did. I wished all the pizza hut would serve the quality pizza this location did. Read more
I wanted curbside, but after my pickup time arrived and I was at the restaurant and had clicked "I'm here", I waited in my car... for eight minutes before finally going in to get the pizza myself. When I went inside, there were two employees I could see,neither of which greeted me. Finally, a girl came out to the front, playing or texting on her phone. She stood there for amoment before even noticing me, then finally acknowledged me, no apology or concern for my wait. I got my pizza and went back towork (late, thanks to the horrid customer service at this location), and when I took out a slice, it was so greasy that theabsurdly thin crust was SEE-THROUGH. There was barely any sauce on it, which would explain the greasy crust, as I'm sure thecheese seeped through. It was disgusting, but not as much as the poor customer service I experienced. Nearly $20 of myhard-earned money, wasted. Avoid this location at all costs. Read more
We typically get our pizza from here and there are rarely any problems. But, I ordered from here today and someone else went to... go pick up our order the first time. They ended up giving us and we ended up taking the wrong order, and I went back to get thecorrect pizza in to get the right order. I ask the person helping me for my order and when he did, I asked if the pizza was justmade upon my arrival. He told me that it was, and so I trusted him. I checked it, took it home to eat, only to find that itDEFINITELY wasn?t made fresh. It must?ve been sitting there from the first time when they gave us the wrong order, which wasabout an hour prior. Toppings were awful as well. I also asked him about the green peppers on the pizza because they lookedalmost burnt, and he told me that they started using different green peppers, and that they were just thinner slices. I thoughtthat it wouldn?t be that bad until I actually ate the pizza. I understand that the situation was in my control and I should?vedone something about it to prevent having a worse experience. This isn?t even about wanting my money back or wanting storecredit, this is about not lying right to my face by saying that the pizza was made fresh when definitely didn?t taste like it. Read more
I went to this pizza hut today paid for a large stuffed crust olive pizza and when we ate the pizza it was bad. My kids could... not even eat a bite of it and threw up. I called them and complained and they said they can refund me or i can pick up areplacement pizza. I told them i don't have a ride to come pick up the pizza since your staff gave us the bad pizza pleasedeliver. After a long back and forth i tild then fine i will pay for the delivery fee please send me the new pizza. He told mesorry our olives are bad so can i replace your pizza with another toppibg. I told them just cheese is fine. After an hour anda half i got the pizza delivered and it was not even a stuffed crust and they charged me $10 for delivery extra what a rip offf. Read more