Reviews for Bowlero Norwalk in Norwalk, CT
i was very excited to walk into this place and bowl with my boyfriend. there was a sign that said ?check in? and had an arrow... pointing towards the register, so we went behind the next person in line. there was also a shoe return line, and then a randomline. we tried to decipher which line was for which, but what we did was look at the sign, and followed that. i might add thatthere was also only one person working at the register. we stood there in this line for 10 minutes before another person cameand took a register. he asked us how we were and we replied, then the people in the random line started giving us attitude andsaying no, giving us dirty looks, when we had no idea that was the actual line. people do not follow directions. we justfollowed the sign. we then went to the back of the line, and stayed there for 20 minutes before leaving. they were helping theexact same customer for 20 whole minutes. staff didn?t seem to care, and customers are rude. bad energy for a fun night. Read more
An absolute gorgeous of a place that is well maintained. As part of a company event, we had a bowling night with food and... drinks. Decor - fantastic. The alley and the arcade well designed. Drinks - great, especially the draft beer. Service -friendly. Food - satisfactory. Improvements - the POS system quite often kept skipping a turn for many of our players. That wasdefinitely a bummer for the competitive team spirit. Overall, a great place to spend with friends, family and colleagues. Read more
Honestly, I didn't know how to rate this place. There are constant problems with the pins and the lane, and where you keep... score, you name it. Food costs an ARM and a leg when you order from the lane. But I like the environment and everyone whoworks there seems friendly and approachable. The bar service is abysmal, even though there were only 2 people there. Thebartender needs customer service training. Seriously. The restrooms were clean, and the music wasn't terrible. Parking isamazing, and I see myself going back there again. Read more
This place has been through a massive upgrade. The last time I was here was about 10 years ago and it was a dump. Now, there?s a... great arcade selection, laser tag is fun and countless tvs to watch sports while bowling. Great atmosphere and great service. Read more
Bowling was fun! Can set up so guard rails come up on their own for individual players. We played laser tag after and it was the... best 20 minutes i had all week. Will come again to play in the arcade next time Read more
The service at this place at the front counter was very slow both getting the bowling shoes and returning them. The music at... this place was a little quieter than I would?ve expected. The place itself was dark and eerie. Half of screens above the bowlingpins at this place were off when I was there. I was only able to do one round there because they charge for everything at thisplace and you have to give them your card when you pay to use a lane at this place and even if the lane gives you the option todo a second round, as soon as a bowling ball makes it to the pins they will make you pay double the amount you paid to use thelane when you came in. Read more
This was our first time coming to this bowling alley for a birthday party. My boys had soo much fun. They were able to play in... the arcade for a hour, then a game of Lazer tag and then bowl. The food was pretty good and came fast. The staff was really niceas well. I will definitely visit again Read more
My party and I were charges $40 each for 2 hour bowling when the deal was $25 unlimited bowling (not advertised). When we asked... the manager James to explain all he would say was that we need to read our bowling contract. He absolutely refused toaccommodate in any way. I also asked why there was a 20% service fee added to the bar tab and all they could explain was?because we performed a service? even though we had to get up and go to the bar. Very terrible service and rude staff allaround. Read more