Reviews for Wendy's in Norwalk, OH
When at the window i paid and was given my drinks, the lady then told me to pull forward. I waited for my food for about 5 min... and when the lady brought it out she was forcing herself to be polite and handed me my food in a way that was more ?get out ofmy drive thru? than it was ?have a good night and enjoy?. I searched my bag for my ranch and as i did so she stared at me withan annoyed look on her face. i asked for more and when she brought them she didn?t even give me time to grab them and one wasdropped. I get home and bite into my chicken nugget and it?s cold, hard, not fresh, and disgusting. The fries are good, but foras long as i waited and how i was treated i would?ve thought my food was fresh ? Read more
The food was really good and hot and we were guest in Ohio from Florida which I used to live here but I retired and been in... Florida for 17 years and you guys were very fast plight and very courteous. I really appreciate that Read more
Very unprofessional, there hair wasn't in hair nets, or even in hats. It was trashed in the kitchen. Very rude. Playing on there... phones. While we were there we watched the same cars come around and heard them complain because the orders were messed up. Iunderstand people forget or confused sometimes but this was ridiculous. I use to work in the food industry. Yes, it sucks.People are rude, but in the end. Companies aren't strict anymore, because they rather have people show up to work then do thejob correctly. This is how people get sick. Read more
Cashier switched mid order so coupons did not get honored had to go back to get refund the first time theeennnn Got home and... missing baconater fries and taco salad missing chips and had tomatoes when asked for none. Called was just exspecting to taketomatoes off and use chips from home. The manager was the most disrespectful speaking person in a management position ive everencountered. Just about a simple refund for fries. Refused a refund and said would send coupons. I asked her to exsplain becausethis makes no sense. Was met with nothing but demeaning behavior. After about 3 mins of unprofessional responses she said comein and we will give you your 3$ and hung up on me. When got there made her young cashier deal with it. Gave her keys to registerand ignored me completely. Read more
My girlfriend bought 2 baconators WHAT A JOKE!!!! 2.5 PIECES OF FLATEN OUT BACON. And for the price she pd.. NEVER AGAIN!!!... BURGER KINGS, Cheap bacon deluxe. Is a better deal. You don't get 2 Patty's. But more crisper bacon. Read more
I gave this place another chance tonight and waited in drive thru line for an hour...only to have to go back around because my... order was half missing and I received someone else's stuff...waited another 20 mins to get it corrected. This is the second timethis has happened and they are rude at the window! Last time eating here! They can't get anything right and slow as molasses inJanuary! Read more
I have had Wendy's breakfast a few times now, and they are a step above the other usual fast food choices. The sausage, egg and... cheese sandwich (minus the cheese) and the potatoes were both excellent. Great flavor, and this particular location the itemswere warm, fresh and crisp. I hope more people catch on to Wendy's as a breakfast option and they continue to demonstrate thatfast food can be GOOD food! Read more
I had a very very terrible experience at this Wendy?s. I was just ordering one meal and the drive thru was around the... building. I came inside thinking it would be quicker but it took 20 minutes for someone to even acknowledge me! There was noone else in line. This service is unacceptable! Read more