Reviews for Dunkin' in Norwich, CT
Got a breakfast sandwich this morning and asked for extra bacon and got home and it had one little piece of bacon on it. So... basically I paid for nothing because I don?t eat them without bacon Read more
I had great service from the employee named Jordan was very friendly knowledgeable and great customer service the best employee... I've come across that works there so far Read more
bad service this is my 3 time i get a strawberry coolatta and it is all watering. there?s a lady in there that all ways have bad... attitude Read more
As any other American out there, I rely on Dunkin for a morning fixing here and again. Unfortunately every time I come to this... location, I am disappointed in a small way or another. Either a forgotten item or drink made incorrectly, or items out of stock,it's no longer my primary Dunkin for my east CT bound routine. They can get fairly busy, by busy I am talking ten+ cars waitingto order at a time. They are by the highway so it makes sense, but I wouldn't recommend. Read more
This is the closest dunkin and every time I go it's a terrible experience. I dont go often. It's a treat when I do. Nice people.... But learn to do the job. You do what the customer asked and if you don't have something you don't get to decide what tosubstitute it with. They're way too okay with taking peoples money. Read more
Stopped here on our way home from our long trip to Pennsylvania, walked in and was greater by such a lovely women behind the... register, she took our orders so quick and right . Their restrooms were open and very very clean, there was a very polite olderwomen who called me honey which I love and think is respectful to call customers lead me to where my coffee was. I tasted myiced latte and it was made PERFECTLY ! I wish every dunkin had this type of crew in it ! Great employees! Read more
I avoid this location at all costs because any day or time of day I go to order my coffee...a medium iced vanilla cream only,... the coffee is wrong. My fiancee's coffee is rarely correct. I have included a picture of the mangled hash browns I received theother day. The girl who works there waith the buzzed blueish hair has an attitude problem and either needs retraining or a newcareer path. Chris, the manager has little to no communication skills when we express complaints. Some motivation, retraining,and a managerial overhaul are desperately needed at this location. Wake up! There is more potential at this location! Read more
The three suppost, to be work. Should of had better ,customers service. Talking about,going to package store and swearing... and making people wait to order not good. In the past we've stopped here,. Very friendly and they ,stopped talking about personal thing's. Read more