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Reviews for Chick-fil-A in Novi, MI

Keli Donald 1 year ago
5

So, this was my first time ever going to the famous Chick-fil-A and I wouldn't call it the messiah of all fast food restaurants... or the best I have ever tasted, but for what I did get. It was good. I got the chicken strips and cottage fries. The chicken wastender juicy ???? big pieces/strips of real white meat chicken and the cottage fries were plump, hot and crispy! Paired withtheir special sauce for dipping and it was a solid meal. The service was excellent for how crazy the restaurant was...and boywas it crazy! It is located right next to the mall and it is holiday shopping time. That place is already crazy busy on aregular day, now add in the hoards of Christmas shoppers and that is an experience! I tasted a bite if a chicken sandwich to sayI did as well and like I said, nothing that would make me go I HAVE TO GO BACK THERE, but definitely a good and well madesandwich. I think the best part of the food for me is the freshness and the care taken into making sure you get good food. Forthat alone, I will be going back when I am in the area and you guys should check it out too! Definitely a fun fast food trip! Read more

Richard W 1 year ago
5

Awesome catering experience. I ordered it online via their App a day ahead, they called to confirm, came w plates and lots of... dressing? and surprisingly the subs are delicious! Just wonder why they don?t put them on regular menu?. Read more

Raquel Kelley 1 year ago
5

Mine and my family?s first time ever at Chick-fil-a today and WOW I am incredibly impressed with this team here! Not only was... the food fast & amazing but our experience was personalized by the manager, Shannon. She is amazing!! We go out very often shewas just all around the perfect manager, very kind, knowledgeable and very professional. I wish more restaurants had the type ofservice she provided for us tonight, she truly cares. Thanks so much! Read more

Anji Reddy Tangirala 1 year ago
5

Chick-fil-A is my go to place for quality chicken sandwiches. Love their food and hospitality. They gave a reward coupon because... of dine-in order delay. Absolutely love this place. Read more

Amelia M. 1 year ago
5

I came here during my trip to Michigan on 7/29/22 and it was great! I got the grilled chicken cool wrap and it was delicious! I... also got a fruit bowl on the side which was tasty. My sister got a spicy chicken sandwich which was amazing and she got frieswhich were delicious as well! Overall I really enjoyed this place! Read more

Roseclan24 1 year ago
5

Line was terrible but the Chicken sandwich made up for it. Waffle fries were OK. They fell apart easily which explains why... another commenter stated that he got 2 fries and a box of crumbs. Not really anyone's fault. It's just what tends to happen withwaffle fries. The Cloudberry lemonade was good but too much ice. That's my fault for not ordering light ice. Service waspresented with a smile so that helped to push it back up to 5 stars. Again, I hated that line but considering there wereliterally 40 cars split between 2 drive thru lines and a full parking lot for the dining room in the middle of a lunch rush andI was still delivered fresh, hot food within 20 minutes is saying a lot. Read more

Rana Siroosian 1 year ago
3

I ordered a spicy chicken sandwich which was good with waffle fries. The reason I?m giving it 3 stars is because there were only... two actual waffle fries in the pack and the rest were potato crumbs!! The lemonade was not as natural as they say it is, it usedto be better. Read more

EK Kim 2 years ago
1

We went to the drive-thru and ordered 13 items but they left out 2 items making us pay the full price. I'm very disappointed.... Heard many rumors about them missing out a few items but 2 of the main menus? wow. Read more