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Reviews for Jimmy John's in Novi, MI

JMM55 1 year ago
3

I've been going to this location for a long time. Today I had a not so good experience for the first time. I ordered my sandwich... online for pickup. The time range was 4:15-4:30. I arrived a bit past 4:30 & my order was not ready. My order was prepared whileI waited with no explanation. I didn't even get a sorry or thank you at the end. I spoke to the manager by phone & her excusewas that I wasn't there by 4:15. She said something about not leaving my sandwich out for a long time...well they have left itout before when I was late! I wasn't so upset about it not being prepared, what upset me was no explanation & no courtesy by thestaff...no thank you. Oh yeah & the feedback site wasn't working well today..couldn't get it to go thru. Read more

Dawn Mari Collom 1 year ago
2

Sandwich was good, but they skimp on toppings, even if you order extra, sandwich is the same size. They could take lessons from... the West Maple store. I'll be going there next time. Read more

Matt and Becky Reed 1 year ago
5

Wixom location has nice workers. They treated our family with kindness.

Lorenda Clarkson 1 year ago
3

Was 5 stars before this visit. This time the bread was hard and the meat was fatty. I got a Vito. Also, I waited just a few... minutes longer than previously. Read more

SuzyQ 1 year ago
1

The last two times I was in here couldn?t sit down to eat as the tables look like they hadn?t been cleaned for a very long time.... Foods been good but was very dirty. Read more

Kevin Manz 2 years ago
1

This location is FREAKY SLOW. I never like to leave bad reviews but this is the third time that we've ordered online and it's... taken over an hour to get our food. I'd recommend picking your order up if you order from this location. Read more

David Krause 3 years ago
1

Every single day 1 if not 2 cars are parked in front of the store, directly in front of a NO PARKING FIRE LANE sign. Sometimes... you have to go around their car to get into the store. Staff not very friendly and usually on their cell phones. Easily, a hardpass! Read more

Doug Mason 5 years ago
5

This is hands down the best Jimmy John's I've been to. Extremely fast less than 30 seconds in and out. Best service and... sandwiches I've had from a Jimmy John's! Read more