Reviews for Thai Basil Novi in Novi, MI
The drunken noodles were delicious. I love spicy food, so the medium was on the mild side compared to other Thai restaurant... mediums. Read more
We tried this place via Door Dash tonight. We won't be repeat customers. We both ordered the curry pad thai with beef, mild plus... spice. The noodles were so overdone they were mushy. The dish had very little flavor and not even a hint of spice. The beef wastasteless and rubbery. I picked it out and threw it in the trash. The rangoons were tiny (like a half bite size). For $9 Iexpected better. This is the worst Thai food I've ever had. Read more
My thai to go place. I've been coming here regularly and staff were super fast and super friendly. I always enjoy the smile +... the yummy food. I love how they put smile on my face whenever I come here. Sweet chili fried rice and masaman curry is mostlywhat I get! Read more
My wife and I ordered Thai food last Saturday. Despite ordering vegetarian food with a mention of not even using fish oil, they... packed non vegetarian curry. We opened our take away food to find this out and we?re left scrambling for our dinner. The nextday my wife called them to let them know about the issue. Instead of apologizing, the lady on the phone asked for ?proof?. Weobviously had thrown the curry away but my wife had clicked a picture with the receipt. We weren?t expecting them to take it anyforward than this, but she (Kay) asked for the picture to be sent over to her on a text. At this time we started gettingfrustrated and mostly annoyed with her response. Even then we went on and sent the pic anyway hoping this would lead torealization of mistake at their end which is precisely what we wanted. But, instead of accepting the mistake unconditionally,she said the receipt was crumbled up and she could not verify the order number. We said ours was the last call of the day andthat this can be verified using our credit card and phone info. At this point she realized that there are ample proofs of thisand stated that the chef was tired at the end of the day and that?s why didn?t pay close attention to the order, instead oftofu, added chicken to the curry. Now, with the unapologetic behaviour at their end, we started getting more annoyed and angryand asked for our call to be transferred to the manager who she said was unavailable. We left it at that point and clearly in afirm tone conveyed that all this time that she was asking for proof, she knew that the chef was tired and messed up the order.This was the highlight of the conversation which is what led me to write this review. At the end of the day, it?s not the $15curry that matters, it?s the respect for dietary preferences that matters. And if there was a mistake, to own it up andapologize is the right thing to do. But to keep arguing and ask for proofs when you knew it all along just speaks volu Read more
Consistently great food. Favorites are Pad Thai and Pad See Ew. Best Crab Rangoon I have found on this side of the state. ... Don't worry about ordering takeout ahead of time, it only takes them a few minutes to prep whatever you want. Highlyrecommended. Read more
Overall, pretty solid Thai food and a clean location. I've returned several times. Most dishes are good. Panang, Massaman, Pad... Thai, Drunken Noodle, Sweet Chili Fried Rice, soups, and sushi have all been great. I'm not a fan of the stir fries (greasy) orthe green curry (not green). Spice can be pretty inconsistent. Some days "extra hot" is mild and others it leaves my noserunning. Read more
Visited during office lunch hours on Friday. The place was crowded, noisy, and serving time was above average. Ordered Salmon... Curry and mentioned mildly spicy but got it sweet. Also ordered Bangkok Noodles which were hot in terms of spiciness, I likedit and can have it again and again. Worth trying other items on menu. P.S. Just sharing my experience, doesn't have to be yourstoo. Read more
Honestly one of the best Thai places I have experienced ! I?m visiting from La and I was pleasantly surprised ! We got pad Thai... and pad see ew! Cashew stir fry is great but only request is more meat please ???? Read more