Reviews for Burger King in Oakdale, MN
This place is ABSOLUTELY TERRIBLE I ordered went through the drive thru and received my order once I returned back to work to... eat I was unable to do so due to the he face that the whole order was disgusting the chicken sandwich I ordered was most likelyto have been over Cooked and left out for who knows how long I couldn't even bit in the sandwich it was so hard the MozzarellaSticks were cold the nuggets was like warm the only thing that was hot was the fries. I am SO DONE with this place what customerdo you know likes brick hard sandwiches and cold sides and spend there hard earned money for this kind of service this foodwasn't fit for a Dog sadly Read more
The guy taking my order in the drive thru was extremely rude, -5/10 for customer service skills. I just left, way to lose a... customer. Read more
On Aug 14, I went thru drive-thru. It took approx. 30 minutes to get a chicken sandwich. I didn?t order anything else. They... brought out the wrong order and had to go back for the correct order. The person at the window who also brought my order to meseemed angry. Maybe they?re being stretched too thin. (Covering the window and bringing out orders.). I?m the one who shouldhave shown displeasure. 30 minutes for a sandwich is ridiculous. Read more
No one was in the parking lot or in the line for drive thru. However there was an employee enjoying a cigarette while I waited... 10 minutes to get told you no longer had the south west burger which is still on your menu. I also noticed ALL of the prices onthe menu are incorrect or not even listed? Is there a manager that works at this location? Iv been a manager in the foodindustry for over 10 years and this is so unacceptable. I?m assuming this is a franchise location. Read more
I don't know what the hell is wrong with fast food these days but twice in one night I visited separate chains and had customer... service issues at both. This one they charged me for sauces even though they weren't supposed to. Granted I asked about it andthey gave me the 50 cents back but still, that's something a worker should know and not blindly charge for all sauces. Maybethis store is a franchise location and that explains different pricing or it was a new employee but I've driven through a fewother Burger Kings and this one did not charge what the drive thru menu said for prices. EDIT 02-26-2022: Verified that I wascharged the incorrect amount for half my order last time. Asked at the window why that was and the only thing offered was anapology. At least there was that. Recommended that they check their menu board to make sure things are accurate so they are notovercharging customers. Oh and my order was wrong. Asked for extra pickle and no ketchup, mustard. Apparently that's reallyhard to understand because none of that happened. If a manager is reading this (doubtful) I sure hope they make some changes. Iknow I will be contacting corporate to make sure things are addressed & I get my money back for both my orders!!!! Read more
Don't waste your time ordering at this location. Went here the first time and had a bad experience. I didn't review it because I... figured they may have been struggling due to the pandemic. It's been 2 years and my family decided to give them another try. Youdon't pay at the first window cause it's shut down. It's being used as a storage room and there are a bunch of boxes stackednext to the window. We had to loop around and wait at the front. They were busy and when the food finally came out, there wereno fries for all 3 meals. I went in and nicely asked for our fries. The girl was nice about it but she kept giving this halflaugh, telling her crew that they forgot the fries. The guy working the window starts mumbling about fries all the way up to thecounter and staring creepily. We came home and found they charged us for a regular size Whopper but gave a Jr Whopper. Goodnesswe'll never go back and I agree, this place needs to be shut down or put under new management. Read more
Recently remodeled.... however I wish this locations food was... Seriously they are notorious for having stale burgers that has... discolored cheese as if it was made 8 hours earlier and left sitting unrefrigerated all day. Last straw. Go to the KFC next toit if you are starving. Read more
Haven't had many issues here until yesterday. My junior whopper with cheese was very obviously microwave reheated. They were... also out of soda apparently. So I asked for a water thinking a glass of water and was told same total as if it were a completemeal. Get to the window and I get a bottled water. Whatever. Is what it is. But the fact that the burger was most definitelyreheated as the cheese was coagulated and seeping out of the burger and the veges were hotter than hell tells me everything.This location needs serious help. Read more