Reviews for Papa John's Pizza in Oakland, CA
I am a OTR truck driver stuck in the port of OAKLAND and I made a $70 order with tip. My pizza was not what I ordered. I call... and this papa John?s store was ok with me just throwing it away instead of fixing the issue. Very sad way to do businessespecially for a truck driver 3,000 miles away from home and can?t get around. Read more
I gave Papa John's a chance after their change-up, and lived to regret it. They are rude and don't care about their customers.... Take your money to Domino's or literally any other pizza shop. Read more
James provided an amazing service for us today. Thank you!
I ordered a cold pie with ants surrounding it from here. First issue was the driver didn?t understand instructions and I was on... the phone with him for 15 minutes to walk him through the apartment community. Second, after I finally got the pizza, it wascold and COVERED in ants. I called immediately and told the manager and he told me to send a picture of the ants and i sent it,he is trying to tell me that it was me that has ants.... I asked them to come get their pizza and to remake or refund and theydidn?t do anything. Fast forward to today, no refund and the guy is asking for a picture again. This place is absolute garbage!With uneducated guys that can?t read and apparently keep their kitchen and cars clean. Read more
I ordered a pizza for delivery. l tracked it using the tracking tool. The order showed delivered but I hadn?t received my order.... I called the store. No one answered for over 15 minutes. I called corporate. This was a fifteen minute call in which theyattempted to call the store, no one answered. Corporate told me I?d receive a refund and someone would call me within 48 hours.No call or refund ever came. The store attempted to make it right, When they called me an hour later, by delivering HALF of theorder I was charged for. Read more
Ordered a works pizza that I was really skeptical about, but it turned out not to be that bad. My only gripe is the customer... service here. There were 3 dude's standing around talking about whatever as I stood at the counter and they ignored me for atleast a minute or so. Very rude in my opinion, especially when I'm the only one in the store. That's why I giving them a 2 starrating rather than a 3. Read more
Small store, not a good place to eat at if you have a party of 5+. But, they typically make their pizzas quickly - 15 mins... easily on a weekday around 3-4 pm. Staff are kind and seem to work hard when customers are around. All in all, good place to getyour pizzas (but not necessarily eat at). ???? Read more
Chicken strips are over-toasted. Smells so bad!!!!!