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Reviews for Wingstop in Oakland, CA

Manda Rose 1 year ago
1

THIS PLACE IS A DISASTER THERE UNPROFESSIONAL RUDE AND ALWAYS HAVE THERE RINGER OFF. MY CHICKEN WAS RAW AND COLD AND WHEN I... BROUGHT IT TO THEIR ATTENTION THEY HAD THE NERVE TO GIVE ME ATTITUDE.. ALL THE WOMAN WORKERS ARE INCOMPETENT AND NEED SOME WORKTRAINING ON PROFESSIONALISM IF THERE GOING TO BE IN AMERICA. THERE A DISGRACE AND NEED TO BE FIRED..THE CHICKEN IS HORRIBLE ANDIT?S PRE COOKED THEY NEED NEW MANAGEMENT I WOULD NEVER EVER RECOMMEND THIS LOCATION. Read more

Le Paustine 1 year ago
5

It's my neighborhood...Wingstop...Can walk down the street..When I have a taste for...MY HAWAIIAN WINGS...hmmm...

Simonia Clifton 1 year ago
1

I ordered 4 sandwiches, three of them were perfect while the fourth one was much smaller. Everyone Please check your order to... make sure it's correct Read more

Kenneth McLitus 1 year ago
5

I love the wings, the sauce, and the fries. This a great location I always get a good order of wings from here.

Bay money Get it 1 year ago
1

The manager is unprofessional Joel recall his name the kitchen is a mess they gave burn chicken with hair told them before... leaving and manager said o well no refun or exchange that the was not his job to go different locations poor of the worsecustomer service this happened today never go there ever ever again please report this dirty place Read more

Sabrina Castro 3 years ago
1

The girls on the afternoon shift are so rude, I place the order since the morning just to pick up, they didn?t have it ready and... then said they will call and never did I was waiting in the car and it wasn?t until I thought it was too long that I called themand told me it was ready, then I got in to get it and the girl was so rude when giving me the bag! Like if you don?t like yourjob just quit there are plenty more jobs for you that you might like and can be good at it! Definitely not ordering there again! Read more

Marie Williams 5 years ago
5

Excellent customer service and fresh, hot chicken PLUS their new loaded fries are amazing! There is an understandable wait for... the food?because who wants raw or old ass chicken?! BUT their personable staff makes up for the wait, especially Ms.O! She madeour little wait time hella entertaining & smooth. Read more

Angie Shin 6 years ago
1

I feel like every Wing Stop I?ve ever been to has had awful service but I keep coming back for the food. This location never... meets the pick up time. I always end up waiting 20+ minutes after I get there, even if I?m already way late from the pick uptime. I don?t think they start your order until you get there, which is so stupid because then what?s the point of orderingahead? Wing Stop needs to update their app to just make you pay online to ensure they get paid for the order even if you don?tshow up, duh. They also don?t tell you they?re out of something until you?ve already paid and have been waiting for 15 minutes.Last night, I got there 10 minutes after my pickup time and the order of course was not ready. I paid and waiting another 5-10minutes before the cashier told me they?re out of cheese sauce. She asks if I?d like another ranch instead, and I said no Ialready ordered 2 cups of ranch. She then asks if I?d like a refund and I agree. I wait another 10 minutes or so for her tostart processing the refund, and the cook hands me my order and says ?I just gave you large fry instead of a small fry?. Don?toffer a refund if you were never going to give one anyway, if I wanted to order a large fry or another cup of ranch I wouldhave. Read more