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Reviews for Hungry Howie's Pizza in Ocala, FL

Diamond Weems 1 year ago
1

Ok, let's just address a little thing called Customer Service....it doesn't exist at this location (for brown women). I walked... into the lobby (no one was standing at the counter) and begin to approach the young lady at the counter. Now the look that shegave me when I walked through the door indicated a certain bias but I can't confirm that based on this one "look" so whateverlet me pick up my food. There's a family sitting down whom she called for their food to which I politely stepped aside. At thispoint I have noticed her smile at everyone except me and that I have not been greeted in any way thus far. Still....whatever, Iwaited until she serviced the family ahead of me and then attempted to approach the counter when she promptly grabbed the orderof the guy who walked in behind me. THAT confirmed her bias, and since my presence is unwelcome, my money is too! I WILL NEVERCOME BACK TO THIS LOCATION FROM NOW UNTIL ETERNITY...respectfully. Read more

names_are.useless /YT 1 year ago
1

This is more a review of the misleading hiring tactics: -If you are applying here based on the huge sign outside stating "sign... on bonus for managers" don't bother. You can't start as a mgr regardless of experience. -If you are applying because the sign ontheir window stating "up to $12hr," don't bother. You're only going to be offered $11hr regardless of experience. -if you can'tget a job anywhere else & will accept minimum wage, apply here as there was no application, no interview, & no background check.You just give them your name & ph #. Read more

Heather Carter 1 year ago
1

This place is a joke. Honestly they should fire everybody here and hire a whole new staff. And God forbid if you don't know the... hours of operation and you try to call they will pick up the phone and hang up on you I called five times in a row thinking thatmaybe my phone was messing up or I was losing service and they literally kept picking up the phone and hanging it up. Theycouldn't give me the common courtesy of picking up and saying hey I'm sorry but we're closed right now but will open in about 10minutes? No because that would be too much to ask right? And this literally happened about 10 minutes ago. Just because itwasn't 12:00 and it was 11:50 a.m. ridiculous. They seriously need to reevaluate their customer service skills Read more

Lasheena Faucette 1 year ago
1

I called to order dinner and when I first called a young man answered very friendly and tried his best to answer my questions... but was still very confused. so I asked to speak with a manager why did I do that!? The manager a woman was very rude wouldn?ttell me her name and told me maybe I should order somewhere else. Completely unacceptable I?ve been ordering at the N Pinelocation for years and never had a problem they definitely lost me as a customer because of the ?manager terrible customerservice? Read more

Babygirl Tomas 1 year ago
4

They do a great job on garlic butter flavored crust. Their pizza always hot and cooked just right. Dough is not rubbery and... cheese not burned. Read more

Nancy Miller 1 year ago
1

UPDATE: I'm afraid I was sadly mistaking, the owners don't care or don't bother to read customer reviews. When I didn't see... this pathetic young manager "Sara" for months and there were nice people working. I thought they fired her. No such luck. Theseowners apparently don't care because after not seeing her for months Sara was working today. Again this arrogant employee washeartless to me. My daughter was waiting on the car, I admit I was frazzled and a little scatterbrained. But we'd been up since4am for my daughter's hand surgery. She will need 2 other surgeries on her hand before it's all taken care of. She's in the car,I ordered the pizza and although "large pizza and cheesy bread" go hand in hand, either I said bread (which doesn't make sense)or they just made plain bread sticks. I explained how my daughter just had surgery and we are hungry... I asked, " can youplease just make me the cheesy bread instead. We've been up since 4 and are hungry." Well good ole Sara, rudely refused evenafter my daughter came in to the store with her hand looking like it was in a boxing glove. Would it have killed Sara to showsome kindness? I even pointed to the bread sticks and said, "Can you please just make these more like cheesy bread?" Guess whatSara said? No of course... She is the worst employee no less manager I've ever seen. She continually is cold and empty. Managerplease read this and realize your other staff are great but she's not a people person. Original Review: Undoubtedly COVID hastaken a toll on us all. But when you see a food franchise like Hungry Howie's hire a manager with zero compassion it doesn'tspeak well. I had not eaten for five days and finally when I got my appetite back I wanted pizza. I wanted Hungry Howie's pizzawith extra, extra sauce. After venturing out for the first time in a week I drove to Hungry Howie's on Pine (441). I had notdriven for a week and was looking forward to the same pizza I've had so many times. Unfortunately th Read more

colton pennington 1 year ago
3

Closed delivery at 9pm when they are open till 10. I know people are short staffed but we are all having to do a little more to... make up for others. I think I wouldn?t be writing this review at all had the women on the phone been nice and explain a reasonwhy they were closing it. She instead said I?m not taking anymore delivery orders. Please be kind. Read more

Jonishia Smith 1 year ago
1

It only gets one star because it doesn?t allow you to not give one. But I asked for a set of wings and they said by law they run... them twice and this is how they was served to me. I always get wings here you can?t tell me wings are supposed to look dried andburned . Plus I waited for an additional 15 minutes and these are not just cooked wings. Read more