Reviews for Dunkin' in Ocoee, FL
First time in a US Dunkin' so not sure how representative it was. Staff were busy with drive-in and we felt pressured when... ordering. Donuts were fine, cappuccino mainly froth - more so than I ever experienced - hot chocolate tasted more watery thanother coffee vendors Read more
Drove in. Ordered two egg croissants without meat clearly, the server acknowledged and gave one bagel sandwich and the other... with meat. Bad experience. Read more
Our go-to Dunkin location near our home. Fairly quick and hardly mess up our drinks. Some of the food seems to have a slight... taste to it, I don't know if it's the water they use or what. It's not huge but it's there, mostly notice it in the baked goodslike bagels. Donuts are usually good, I tend to get the munkin myself. Read more
I have made multiple trips to this location and have always had issues. store hours on the windows state they are open till 9pm... but they always close by 8pm or sooner. signs in the front window say closed inside temporarily........40 cars in the drivethrough and always waiting 30 minutes just to receive a medium coffee thats never right. I cant tell you how many times I havegone to this location at 745pm or 8pm and they are closed........ but there are still employees inside. Read more
The manager Gil Q rectified a customer service issue from the day prior. His tone response body language and manager skills were... all great. His complete honesty about the staffing was incredible. Thank you Gil Q. Read more
I ordered a medium cold brew iced coffee with 1 CREAM. I get handed my cold brew at the drive-threw that's absolutely drowned in... cream. Look at the color of my cold brew in my picture. Tasted like drinking a cup of cream with ice! What part of 1 CREAM don'tyou understand? People don't want their iced coffees drowned in cream! They want to actually be able to taste the coffee! ThisDunkin' absolutely FAILS at making an iced coffee the right way! I will never come here again! Read more
The chicken croissant sandwich only had a nugget size chicken inside, may be that's why they are running 2 for $6 special?!????... need to buy 2 sandwiches to get a full size chicken patty?? The extra large size mocha latte still have 70% ice left after thedrink is gone, and the profit margin on the ice is 300%? Read more
This place has gone down hill! It took me 30 mins to get a sandwich? months ago that would of need a good 5 minutes.