Reviews for Firehouse Subs Goodhomes Plaza in Ocoee, FL
Lovely Firehouse Subs. The employees an atmosphere is super nice, the restaurant is clean and inviting. Also top notch bathroom... service, very well maintained and stocked. Also food was super yummy, and hot n fresh upon receiving. Furthermore, I'd fullyrecommend this Firehouse, so if your stopping by grab a sub an maybe a yummy chocolate chip cookie on your way out. PROS:Polite employees that are willing to go above an beyond, recommend specials and just all round lovely establishment. Very cleanan maintained, also windows were sparkling clean, along with floor and surfaces. Food was prepped excellent, an order for groupcorrect. CONS: none upon this present visit Read more
The subs here are ALWAYS GREAT! Always fresh and ????. The tuna fish sub I tried for the first time.....OMG!!! VERY MOIST... SEASONED TO Perfection! Read more
Horrible! Please check your order before you leave because they won?t believe you that they didn?t make your sub correctly!... Leave you on hold for 20 minutes! Had to go back, missed a whole lunch break to take my sandwich back because they they messedup, oh but the Manager knows she made it correctly!!! Manager, never got on the phone!!! Wanted too replace with a smaller sub,really!! However, when I get back the manager wasn?t the one that made it, but I already knew that! No apology just lookingsilly. Customer service is hard to find! Won?t ever return here. It can?t be that hard to make a sub, correctly! Terribleservice, go somewhere else!! Oh and the General Manager was there, what a joke!! I had no reason to lie about what missing ???? Read more
I love Firehouse Subs, so good. Today, Rose took my order on the phone (possibly the first time ever I was not put on hold to... place my order). She was kind, polite and has a lovely voice. I was lucky to meet her in person as she also cashed me out instore. Rose took the time to make sure I had everything I ordered and is the most pleasant person I?ve meet in a faster foodestablishment in a really long time. Thank you Rose for the excellent service, I wish all employees were as kind and efficientas you. Read more
Well. Usually my favorite sub. I just got 4 sandwiches for my family and spent $60 and I guess they are now deciding to give you... half the meat than usual, less toppings than typical and basically all were bread sandwiches??. And the awesome pickle you getwith your sandwiches?.. 1 out of 4 sandwiches had it. Guess I?m gonna have to search for another sandwich place. Soooodisappointed. Read more
This is one of my favorite locations to visit customer service and management is beyond five stars my subs are always fresh the... location is always busy but never busy enough to have my food on time. Read more
I thoroughly enjoyed my sub. The staff is friendly and the sub was worth the money. I needed a break from subway. Thank you for... wearing masks while preparing food for the public during a pandemic. Read more
Sub was okay. I know that delivery would be a little expensive, but when it said 5.19 for a side salad, I was shocked at the... small portion. There were huge chunks of lettuce that I couldn't even eat as well so it made it that much less of a portion. Ipaid >30.00 for a large sub and a side salad. For what I paid, they lost a customer. Read more